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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,213 reviews
  • Rated 4 out of 5 stars

    MS 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest update to Office 365 was on sale when I purchased a new computer. Installation required Microsoft support as I have more than one license and could not select the correct one. Once installed it works fine with the exception of Microsoft Teams which the support team needs to get back to me about. I will have to get used to paying a subscription rather than having a perpetual license and am somewhat ambivalent about that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my Macbook Air. Makes creating documents easier if you are not use to googledocs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have used this before and happy with results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office was easy to install and easy to use. It contains many useful tools (many of which I have not used yet), including power point ane word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a Microsoft Product of necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, fulfills my necessities. Not sure I like 365 compared to just buying the standalone version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for 6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a family subscription to Office got to have it these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family can use this product. It serves our academic and school needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have for doing record keeping and excel is good for uploading in other programs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you stay organized.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was switching from office 2010 and boy what a different, 365 is very easy to use and has everything I need to help me with my business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for years, love office and getting it on sale from Best Buy makes it sweeter.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love Office.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a senior citizen like me. Has everything I need, want, or use and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running Office version that had reached end of support. The salesman was very helpful in explaining the different options. This version supports multiple laptops and phones/ipads. Super easy to install and set up. With the auto renewal, I don't have to remember to renew the subscription. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product using on my MacBook Pro. I have only used previously on windows products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feautures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription has great features! The features allow many tasks to be completed in the desired time frame. I highly recommend this item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It’s was right in my budget. I use this product in a regular basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the Spreedsheet that sets the Standard then this is the best way to get. Works Great across multiple platforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful software package, easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace expiring individual plan. Easy to install. Purchase worked as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might pay alittle for the product but you could use it on 6 devices.... well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this everywhere for the past 7/829 years... well worth it. I love the TB of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting devices

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed to connect more devices to ethernet. Easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I could share with my husband and son for them to use. My husband has already been wowed by the Excel spreadsheet organization.

    I would recommend this to a friend
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