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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11209 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 11,209 reviews
  • Rated 5 out of 5 stars

    Awesome product for cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use apple phones. At work we use microsoft. Love the ability to use 365 on my apple phone. Love the cloud ability to get all files anytime anywhere. I prefer this over google. But use both google and outlook for emailing. Microsoft Teams is great and I love the To Do list.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you are enjoying the ability to use Microsoft 365 across all your devices. It's one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    MS365- too many packages in the bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family plan is a good plan if you have a large family each with a laptop and who need all the features the MS365 provides. For us, who use only 3 of its components, on possibly 2 laptops, it’s a little too much. But the other packages are there in case we need it. Also, we did get a rebate making it cheaper than the MSOffice version. I hate it is only a 1 year subscription- unlike in the old days when it was almost “lifetime”. MS stop being greedy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the first time and the best product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 is great since you can upload to 5 PCs/Macs and tablets. Easy to download and install too. Can't get any simpler than that! I like the fact that it allows a yearly subscription in case you only need the program for that year. It's also nice to always have the most current versions available. Good selection of most commonly used programs too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family (up to 6 people) (15-month su

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Windows, Mac OS, Apple iOS, Android [Digital] Very easy to install. Works well. Have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for two yrs now sharing with family We use all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We just got it home and started using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and a great deal for all my staff to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and functionality! Plus family gets to enjoy also on their 5 other devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing an upgrade and this did not disappoint. Added more for the whole family to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Microsoft office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Happy with the new upgrade. Good experience so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. I shared it with my family and everyone installed it with no issues. Great product. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up got it at a great price runs very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This family 365 allows me to have 6 persons in my household to be on it for a year. What a deal. I have many kinds of computers in the hose and it is one size for all. Doesn't matter what kind of computer you have. I will continue to purchase this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Updates for Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an easy program to install and share with other family members. I have not updated my Office Apps in several years and I am very pleased with some of the stream lined functions. I can add up to six people to this one purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365 Family Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having issues with opening up my Microsoft 365 Family Applications from the information that I transferred from the external hard drive from my old laptop to my new laptop. I have reached out for help but the geek technician wasn't able to access my new laptop. I tried to reach out to Microsoft to speak with a live person, but you cannot talk to no one. I really need help with being able to open up my documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product that has flexibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family edition for Microsoft is a great way to stay current on the program and it lets you remove a spot as needed. This is really good if you replace your computer. This was always an issue as you were out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, have been using it for years. You can use the family version to allow other family members to have the same great experiences you have with this product. Would recommend to all and you get the automatic updates for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product for small or medium organizations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had my doubts..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about "renting" software. After some consideration it is almost a break-even deal when you consider having to buy a new version of Office about every three years. You automatically get the newer vesion when it is released, for the same prive.

    I would recommend this to a friend