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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11123 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 11,123 reviews
  • Rated 5 out of 5 stars

    Effective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advantages of this subscription version are that updates are automatically provided and that its functions are available anywhere. The disadvantage (if it can be called that) is there is an annual cost, so the length of time one uses the programs, the more expensive they become. Admittedly, that is from the perspective of an old grouchy curmudgeon.... More seriously, this seems to be a fine product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value I have three computers on the plan right now and plan on adding probably 2 more soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, an Office that looks as nice as it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my household, two PCs and one Mac. And the local apps for both work great. I run a small communications consultancy from my home office, and having free access to OneDrive and real-time file sharing has streamlined collaboration and version control. This really makes small business tick. I haven't spent much time with OneNote, but am looking forward to getting more familiar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft 365 fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Microsoft 365 for about 3-4 years now, cannot beat it, easy to move around with all areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs, the price is right and easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program assists me in providing office applications such as calendar and is able to be used on several different devices. I only wish that I could purchase a non-subscription edition that would provide these tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have this back. I recently retired and being able to work on projects with ease had been enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for the price. It has all the programs that I need in one purchase. I bought a new laptop so this was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use most of the software included in Microsoft 365. Now that I am retired I have continued to use it for my personal use. They are so powerful that I know that I could do so much more with them. They more than satisfy my needs but I continue to learn more things to be able to increase my productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fact that Microsoft makes you pay for 365 when I used to be free. Too expensive to have to renew each year. Very disappointed,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and fast access to programs and system upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for children monitoring

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live being a me to control my sons access to websites from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I needed this so I could still work on documents at home and at work. We had computer issues at work and I needed to use my computer at work. I was told we were upgrading to the 365 world so I decided to get this so I could start exploring it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and functionality! Plus family gets to enjoy also on their 5 other devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy. It's on our Desktop and laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my HP Envy right after surgery, so I didn't set anything up for a month. My Disabled Vet son's free MS office for his new laptop just expired. I loaded MS 360 on my Envy, then I went to install it on his laptop---Like magic-MS 360 immediately loaded up on his laptop. I sort of expected a problem, as I had trouble transferring my MS account to my new desktop. MS provided me with pretty good customer service. I recommend getting MS 360 Family, if you're even thinking of getting a new desk top or laptop. My son is a basic user, but he's in the US Coast Guard Auxiliary, a volunteer group under USCG purview, and MS 360 interfaces beautifully with official USCGA electronics. MS transferred his contacts from the old account, and is easier for him to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft office has been around for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the staple of true office programs. I have purchased a new version of this each time i bought a new desktop, laptop, and now for my surface tablet. This has a set of programs i cannot live without and the imitators just dont compare. Dont give in to cheaper products, remember....you get what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from Geek Squad. Not happy Microsoft license policies need so much continuing revenue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love This

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at a great price. Got this on sale. I almost paid $20 more on Amazon. This is a must have for any new computer. I liked that it covers up to 6 devices in my home. Theres also a number for customer services. This is always great for not so techno savvy people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - My New Best Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the many features in the Microsoft 365 packages. I am not very "tech savvy" but, so far, I have found them easy to access and use. And I love the fact that, for one price, each member of my family can also share them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, just extremely different from my 2007 version. Still learning how to use it.

    I would recommend this to a friend
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