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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11049 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 11,049 reviews
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! simple to use and setup! Perfect for projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its moments of silliness, as with all MS products, but overall, better than Google crap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is what I expected it to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 computer one because it was only $30 more than the single computer. It was easy to set up with the key and share the other downloads with my kids. They have Mac and Windows based computers but the downloads apply to either. I didn't have to purchase both a Mac and Windows version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valuable resources in MS 365 subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've subscribed to MS 365 for 3-4 years now, and really like what it provides. In particular, the MS Office suite (Word, Outlook, Excel, PowerPoint, etc.) and the 1 TB of cloud storage (per person) offered by OneDrive, for me to use on multiple devices. I can also share all of that (including an additional 1 TB space on OneDrive) with up to 5 members of my family. My only complaint has been that it's very difficult to get assistance from Microsoft, anytime I've needed help. Perhaps due to the pandemic, they've stopped offering any direct customer service by phone. They still have Chat access, but I find it difficult to explain problems I'm having that way. Otherwise, I find this subscription offers a lot of applications that I need and use on a daily basis, and will continue to subscribe to it yearly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thank you for this very thorough feedback! We're so glad that you're enjoying 365. If you do continue to need support from us, please reach us at our 365 Support Page here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for work. I like that I can use on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is the standard in PC and business software. I was trying to get by with Freeware solutions for years and will never do that again. The ease of use and flowless compatibility of the original is well worth the cost. Also able to install on up to 5 devices has given my whole family the resources they need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase that fit my needs. People should try the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for any family Office needs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for a family Office subscription. Installation and adding the apps to other devices is simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient option for families needing multiple copies of the Office applications. Setup and sharing were simple and straight-forward. Have not encountered any issues with the operation of any of the individual applications.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts! We're happy to hear you had an easy setup and things are running smoothly. We hope you continue to enjoy Microsoft 365 Family.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet expectations to cover all family devices. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best! Up to 6 devices it can be used on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to purchase & good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of item was smooth and easy. Product preformed as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great software. price is great too!!!! easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Office worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the cheapest I found for this 6 ppl package, I could install immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With limited useage so far it has been very user friendly and a substantially better than our older Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and fast and easy redeem. We enjoy buy in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Great price. Now if renewal could be the great same price or better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving work with this.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing this product, I access to whole tools with the package and made my work easier. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for the family!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for business, home finance, school, and college laptops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Annual Renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 Family software from Bestbuy and the entire process from purchase to installation was completed with no problems.

    I would recommend this to a friend
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