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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 11,191 reviews
  • Rated 5 out of 5 stars

    Vhewy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software it’s easy to use and high standards of speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheerful exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to cancel our long standing 365 package due to email changes. The store cheerfully refunded my package and reissued a new package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic! The Best Office yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great software set. Comes with all the main office programs and you can install on 5 separate computers and use them all at the same time this is the second year ive purchased it and am very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office 365 comes with all the essentials that one needs to maximize productivity. This subscription, allows me to down load to my daughters laptop, my desktop, my laptop and two other devices. Which is awesome for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the product at a very good price, I have used it in my devices and has been working great, with no problems whatsoever. I’m very satisfied and I love buying at Bestbuy. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and it includes a lot of cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on a Mac Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife's Mac Pro after discussing the product with a knowledgeable friend, who has several Apple products, and he gave a good recommendation, so I purchased Office 365 vs the 1 time disc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Cheaper to buy here and it comes with extra storage on your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works seamlessly on my new machine. I've been super happy with Microsoft through the years and continue to find ways to use it's tools both in life and in business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is woking fine but a bit expensive, other than that didn't have a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an MS Office desktop user for man,y many years. I was a bit concerned switching to the 365 platform but it was a piece of cake. No issue. Didn't skip a beat. Great product and value with the multi device pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have only had a chance to use Microsoft Word. I like the package so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and install. Was able to add to my computer as well as two other devices. Very satisfied with the Microsoft 365 product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to hear that you're satisfied with Microsoft 365 and that you had an excellent experience sharing it across your devices!

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Office 2016 upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy this isnt just an office 2011 or certain year. I can upgrade to the newest office with a click of a button. Its got more features than what the macs from college used to have. And I like how it comes with 1TB of storage!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Microsoft subscription. I just wish they would offer special prices for renewals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled to purchase Family plan for Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience purchasing this product was perfect; particularly because of the ease of purchase. I was unaware that my subscription expired. I was able to renew my subscription and add my household family members to the account. The process for adding the household and registering them was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes the Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most everyone uses office so this is a must for computer people. Simple download and now all five of our computers have office. One year suscription and with the purchase of a computer more savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestproduct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best product everyone should install on their new laptop. You don't have to worry about any assignment you are required to complete. You have powerpoint, word, excel, publisher, and much more. Microsoft 365 Family is affordable and it's an easy install for the entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great value for the whole family and love that I'm able to share it with other family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft done a good thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good & loads on multiple computers good too! Got more features than ole program! Good price at Best Buy, thanks y’all!

    I would recommend this to a friend
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