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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11139 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 11,139 reviews
  • Rated 5 out of 5 stars

    Microsoft - 365 Family (Up to 6 People) (12-Month

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family has allowed us to use all of the most current apps and technology on our new laptop. This product is available for up to 6 devices and has allowed us to add to multiple devices to stay current.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all of the apps for college, and this makes it so much easier to have them all together along with Co-Pilot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it you won’t regret it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what you are thinking. Is it worth is it hard to setup? That’s a lot of money. Honestly this was one of best purchases I have made in long time setup was super easy and to add my wife to the family plan was easy and I fixed two problem really quick bit of us need word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for our home office needs. The cost is reasonable and the programs are easy to use. I use Word and Excel almost everyday. I recommend this version any family or small home business with more than one computer in the home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch out for ads that want you to download meaningless apps during the loading process. Instructions were not very clear. But other than those it is a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it can cover 10 devices per person and make ctosoft has been a reputable brand. It was a good suite if software including defender.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was what I should've been sold when first in the store. Instead I was sold the one for individual use. It seems to be working fine still not thrilled that you have to rent it. Used to be you could purchase and load onto your computer. This means that someone is getting revenue from this product on a yearly basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft Office. This is pretty much the gold standard for office productivity software. Since it’s a subscription based now you always have the latest software. The 1TB of cloud storage is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc program

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good program allowed us to utilize and create many documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geovanny in Tampa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy, please acknowledge your geek squad employee Geovanny in Tampa. I have been a Best Buy member and Geek Squad customer for 7 years. The Geek role is difficult especially during the holidays. I witnessed Geovanny step up as employees were clearly late or absent, while customers’ expectations and demands percolated. I have worked with Geovanny on several occasions: his knowledge, ability to explain and easy going demeanor are highly valued. I appreciate your Geek Squad employee and hope you do too, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fir family’s to use, it’s great to use with all Microsoft word, axil, pier point and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value, Easy Set Up and Sharing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Microsoft 365 Family Subscription, and I’m pleased with it. Sharing it with family keeps costs down, and we each get access to premium apps and 1 TB of cloud storage. Best Buy installed it, and activation at home was quick and smooth. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! My entire family has access to all MSO Essential Apps at low cost annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharing Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and we were able to share with our family members. Very easy to install with many features to speed up our work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for Families and Shared Households

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Microsoft 365 Family Plan for several months, and it’s been a fantastic investment. For one affordable annual subscription, you get full access to Word, Excel, PowerPoint, Outlook, and more for up to six people—each with their own 1TB of OneDrive cloud storage. Highly recommend it if you want an all-in-one productivity solution for multiple users. Easy to set up, and absolutely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! This is the best product being used by all our household members. We love it so far :-).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what I needed easy to install Zero problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft office includes word and excel software. It was easy to install and can be used on 6 devices. microsoft one will save your documents to be accessed on other devices from anywhere

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you had an easy installation and are enjoying the features in Microsoft 365 Family. We hope you continue to enjoy using it on all of your devices.

      Cheers,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can buy a family membership but hate I have to renew every year in order to maintain use of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to download to my new laptop. Especially like that it's good for up to 6 family computers

    I would recommend this to a friend
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