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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 11,191 reviews
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what I needed easy to install Zero problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch out for ads that want you to download meaningless apps during the loading process. Instructions were not very clear. But other than those it is a good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the udates. With my son in college and me using it on my computer and phone it is nice to get one that is good for more than one computer. I would have liked it for more years like in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it can cover 10 devices per person and make ctosoft has been a reputable brand. It was a good suite if software including defender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The subscription is a good value for families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Office users since being at university in the mid 1990s. I've tried Google suites, it's just not for me. When we would buy the "student" version of office, it was once computer and we had to buy the next version every few years. Once we were professionals, we had several devices. This subscription has been the most affordable option to use multiple devices for several family members without spending several hundred dollars for additional licenses and switching to the latest versions of office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down when going back to school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to save more money with this and their storage use is amazing! I don’t have to worry about deleting so much emails after getting this. Also I get to store as much work as possible, keeping me up to date and able to save my work automatically when doing my college essays and projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using for years

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Office on all family laptops. Excellent value for the price. Great for home, college, and other extra curricular activities. All the tools you need to manage, manipulate, and share data. Every year it is easy to update and share with all family members to ensure we all have the most current version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, such a good package to purchase for the family usages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geovanny in Tampa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy, please acknowledge your geek squad employee Geovanny in Tampa. I have been a Best Buy member and Geek Squad customer for 7 years. The Geek role is difficult especially during the holidays. I witnessed Geovanny step up as employees were clearly late or absent, while customers’ expectations and demands percolated. I have worked with Geovanny on several occasions: his knowledge, ability to explain and easy going demeanor are highly valued. I appreciate your Geek Squad employee and hope you do too, Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complete Office Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bargain for the office package. All elements are included for 5 PC's and is good for a year at only $99. If you need Word, Excel, Powerpoint, Publisher, Outlook, and Access--it's here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    terry3002

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not completely adjusted to the Microsoft 365 Family, yet. This was a big change from MS Office 2010. It is going to be a learning experience. The biggest problem is Outlook, one day it works and the next day it does not. I have setup MS 365 on three computers. Following the directions from the MS website the setup was very straight forward. At present I would it as a 4 star after some more time (learning/playing according to my wife), I belive it could be rated a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more the merrier Microsoft 365 Family 6 users!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item on-line at Best Buy. This is an amazing deal for multiple users, easy to install from web, highly recommend this 365 Family Microsoft software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc program

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good program allowed us to utilize and create many documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! My entire family has access to all MSO Essential Apps at low cost annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! This is the best product being used by all our household members. We love it so far :-).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is Awesome software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Microsoft 365 Family. I purchased it for my new laptop. And could not be happier. It is complete, has essentially every piece of software I could need. I was a basic user of Microsoft but 365 has opened new doors for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended Office Software for aii

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is an annual subscription software product that includes ACCESS (Database), EXCEL (Spreadsheet), OneNote (Notes), OUTLOOK (email), PowerPoint (Presentation). PUBLISHER (Brochures), and WORD (Text software). These are premium office applications that are extremely popular in the business world. I have been using these apps for more than two decades. I have used other software on WINDOWS computers, but they were slightly buggy. With your purchase you get 1 TB of cloud storage (OneDrive) per user. The Family version allows you to have up to 6 users on 5 devices. I found OneDrive to be slightly confusing, even after several years of using it. I believe Microsoft needs to simplify it for home users. I highly recommend this excellent product to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the entire family cause you never know when you will need some of the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to use Highly Recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine life without Microsoft's 365 subscription to their suite of software products. Nothing comes remotely close to the utility of their apps, especially at the price at which they are offered, and particularly when you have large family that all need it in their lives too.

    I would recommend this to a friend
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