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Customer reviews

Rating 4.5 out of 5 stars with 10496 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 10,496 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice having all the features that are missed when you buy the office version of this. Paying a monthly/annual subscription is annoying, but I like that I can get up to 5 family members onto the plan as well. It is helpful since my son and I are in school. If you buy a subscription at Best Buy at the right time you can save over paying directly through Microsoft. You can save even more money as a Total Tech member (we did), so this purchase was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a business uses these apps to make money then you can too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family - Easy to Install and Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to share with FAMILY. Word, Excel, Powerpoint, Outlook, Microsoft Defender, and 1 TB per person. The best thing about Best Buy is the auto-renewal management of the software. Easy install with digital download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Son’s First Desktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my 9 year old. It is his very first desktop computer. He is so happy with it. We print out weekly lesson plans, research for school reports and play online games. Big win on this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but core

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is realy good for needs in creating all kinds of tasks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes the stress off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love 365 Family Plan. I'm sick of loading my own software and checking my Laptop for issues that have invaded my laptop or have issues on new loads. I have enough things I have to be an expert on to also be an expert on laptops and desktops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon my family's and my review and use, it is totally Excellent overall!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family Version

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for family and friends. Does everything you would need it to except the laundry. Super great deal at Best Buy. I will be renewing this again and again.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great when actually used

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty handy when you actually need it/use it’s features. I typically do individual research and save all my docs locally since I use the same computer all the time so I didn’t really take advantage of the feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is so great for work, school, etc.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing there is!!! Love how great it integrates with IOS devices and easily manageable! Has been a life saver for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router challenge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 always the best purchased for work and home second purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to used for MacOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big help to my documentation from MS Office to OS devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family deal Up to 6 People Annually $99.00 Awesome Deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat a free product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there not to like about this product? Absolutely no complaints!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Office 365 is a huge miss for Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used versions of Microsoft Office since 1990 when the product first debuted. I use it extensively every work day and most weekend days. I have it on my work computer and multiple computers at home. I was going to upgrade to the new version and install it on my computer when I realized that Microsoft is doing everything they can to transition you to their new online version of Office (365). I decided to move ahead and see how 365 can integrate with my PCs and multiple devices as well as a new MacBook Pro. I can't say how disappointed I am with the new online product. It is painfully slow and MS forces you to create a OneDrive account to store all of your files. When you try to open an existing file from your computer, it force-prompts you to open a new blank file, browse templates or open a recent document on OneDrive (see image). It doesn't allow you to open up a file from your computer. You then have to waste time uploading the document from OneDrive and then open it from there. (Hey Microsoft - there are a lot of people out here who don't want their documents to be sitting in your cloud storage solution). After the file is finally open, if you’re using a Chrome, Firefox or Safari browser, you can't cut and paste images or text into the online version of the software! Each of these three browsers had a message that stated that you have to use the keyboard functions to copy and paste. I attempted this with all of them and the keyboard functions don’t work. Isn’t it surprising (not) that the keyboard functions only work with an Internet Explorer browser. In case the product team at Microsoft Office didn’t realize it, 60% of U.S. consumers aren’t using IE any longer. Do you really want to limit your market potential and force people to use the antiquated (and slow) IE browser? I should be able to use my browser of choice (a fast one) if I’m forced to use an online version of Microsoft Office. To add to the list of misery, the online version lacks many of the formatting capabilities of the installed version. In my opinion, Office 365 is an epic failure. Microsoft has a lot to work on to make the online version half as good as the installed version.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    VERY GOOD SOFTWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for all different PC, MAC, and all tablets. Also the MS Office 365 Home is easy to install in all my PC, Mac, iPads, and Surface Tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 more month free

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can take advantage of this offer to decide if you really need this service within 90 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 AWESOME to have, and not only on one computer but on different systems. get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, secure and reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every single one of my office needs were met and now everyone can use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is new to me, it is needed for my work. I'm still trying to figure it out. It works fine. I like I can use it on 5 pcs and 5 tablets

    I would recommend this to a friend