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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11116 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 11,116 reviews
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Standard Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Microsoft Office 365 Home subscription for 1 year. Easy to install online. Allows for use on 5 PCs/Macs + 5 mobile devices and tablets. Competitive price when purchased with laptop bundle and paid in 1 payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really easy for senior citizen to install. I have no experience doing this bu was successful on my first attempt.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy Family with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent card, it helps us a lot to carry out activities in our daily lives, my family and I, on our computers, laptops, cell phones, and everything we need on our devices. We bought the annual Microsoft Family Card and it works great for us, thank you Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Family college needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, alsome value, if u need more than 1 cooy buy this package instead

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disliked auto linking of all my computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I disliked the fact that it linked each computer to my cloud desktop files, so each computer regardless if it was mine showed all my personal files on every computer automatically. I had to spend a lot of time unlinking each one and removing my files on each of the computers since they were not all my computers but my kids computers which could be taken almost anywhere and I certainly didn't want my files accessible to anyone they might be around. I would have had personal files as well as business files available for everyone and anyone to get into. This setting should be off when each computer user installed the programs, not automatically on. Otherwise the program is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Using for years

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Office on all family laptops. Excellent value for the price. Great for home, college, and other extra curricular activities. All the tools you need to manage, manipulate, and share data. Every year it is easy to update and share with all family members to ensure we all have the most current version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    The more the merrier Microsoft 365 Family 6 users!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item on-line at Best Buy. This is an amazing deal for multiple users, easy to install from web, highly recommend this 365 Family Microsoft software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , informative updated technology good product

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the entire family cause you never know when you will need some of the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product! Well worth the money and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Suite is Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Microsoft suite for many years. I find the programs rather easy to use and meets the needs I have for writing, displays, spreadsheets and email. I am glad for this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D'Rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased MS product,then realized that I had renewed previous MS subscription. Best Buy refused my attempt to return the product stating there's no return policy. I gave it to my son as a gift for his new computer I purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    More than one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the udates. With my son in college and me using it on my computer and phone it is nice to get one that is good for more than one computer. I would have liked it for more years like in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to use this on 5 different devices without an additional charge. Don't have to pay for it monthly, its a yearly payment. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    The subscription is a good value for families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Office users since being at university in the mid 1990s. I've tried Google suites, it's just not for me. When we would buy the "student" version of office, it was once computer and we had to buy the next version every few years. Once we were professionals, we had several devices. This subscription has been the most affordable option to use multiple devices for several family members without spending several hundred dollars for additional licenses and switching to the latest versions of office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 family. Easy to install and works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 4 out of 5 stars

    2025 start up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good usual Microsoft 365 Word and excel are the ones used most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy prices to put this program on two computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft 365 family version. It was easy to download and then I invited my husband to put it on his new computer through an email. The process of putting Microsoft office on both computers was very easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Excellence in action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 for many years. I can't recount the improvements, enhancements and additions. What stands out is how intuitive (I guess the new term is organic), well supported, and priced to be attainable to most budgets. If history can be a predictor of future performance then I can't wait to see what tomorrow brings.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent bestbuy product. Very complete and gives all options to get the best of Ms

    I would recommend this to a friend
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