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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11121 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 11,121 reviews
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Great package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft Office. This is pretty much the gold standard for office productivity software. Since it’s a subscription based now you always have the latest software. The 1TB of cloud storage is great.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent Value for Families and Shared Households

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Microsoft 365 Family Plan for several months, and it’s been a fantastic investment. For one affordable annual subscription, you get full access to Word, Excel, PowerPoint, Outlook, and more for up to six people—each with their own 1TB of OneDrive cloud storage. Highly recommend it if you want an all-in-one productivity solution for multiple users. Easy to set up, and absolutely worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can buy a family membership but hate I have to renew every year in order to maintain use of the product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what I needed easy to install Zero problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Sharing Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and we were able to share with our family members. Very easy to install with many features to speed up our work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down when going back to school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to save more money with this and their storage use is amazing! I don’t have to worry about deleting so much emails after getting this. Also I get to store as much work as possible, keeping me up to date and able to save my work automatically when doing my college essays and projects.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Software

    Rated 5 out of 5 stars

    happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft office includes word and excel software. It was easy to install and can be used on 6 devices. microsoft one will save your documents to be accessed on other devices from anywhere

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you had an easy installation and are enjoying the features in Microsoft 365 Family. We hope you continue to enjoy using it on all of your devices.

      Cheers,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    love the office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss being able to own my own copy of office. I got a new computer and I couldn't load my old office 2017 on it. At least this way I don't have to do updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Provides much needed apps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great plan for providing the entire family with valuable and necessary apps. One word of caution though -- be sure that the owner/organizer installs Microsoft 365 first, before allowing other members to install. I found out the hard way that the first person to access 365 will automatically be identified as owner/organizer. It can be corrected, but what a pain!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365 is Awesome software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Microsoft 365 Family. I purchased it for my new laptop. And could not be happier. It is complete, has essentially every piece of software I could need. I was a basic user of Microsoft but 365 has opened new doors for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the Whole Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family has been a great value. Everyone in the house gets the full Office apps plus plenty of OneDrive storage, and everything stays synced across our devices. It’s reliable, easy to use, and makes schoolwork, projects, and everyday tasks simple. Excellent subscription and totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install and fast upload. Great for family use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Works great and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband's Mac and he loves it. He needed Office for work but refused to use a PC. He installed this very quickly and it works great. Highly recommended for anyone who might need Word or Excel but are partial to their Macs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365 - Works great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to order (on-line). Quick install, easy, worked perfectly !

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. 99 dollars and you can install it on 5 computer or laptop and 5 tablets. I like that you can also share it with friends. So you can split the cost and since it only 99 a year every year your get all the new update.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine life without Microsoft's 365 subscription to their suite of software products. Nothing comes remotely close to the utility of their apps, especially at the price at which they are offered, and particularly when you have large family that all need it in their lives too.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Compatible with all older MS Office documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. I had a small problem and Microsoft took care of the problem instantly. It has lots of additional features than MS Office Professional 2003. Can be installed on up to 5 devices including an Apple I-Pad.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Standard Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Microsoft Office 365 Home subscription for 1 year. Easy to install online. Allows for use on 5 PCs/Macs + 5 mobile devices and tablets. Competitive price when purchased with laptop bundle and paid in 1 payment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to use Highly Recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING we need to get the task done right at our fingertips.

    I would recommend this to a friend
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