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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11174 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 11,174 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Compatible with all older MS Office documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. I had a small problem and Microsoft took care of the problem instantly. It has lots of additional features than MS Office Professional 2003. Can be installed on up to 5 devices including an Apple I-Pad.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Standard Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Microsoft Office 365 Home subscription for 1 year. Easy to install online. Allows for use on 5 PCs/Macs + 5 mobile devices and tablets. Competitive price when purchased with laptop bundle and paid in 1 payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geovanny in Tampa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy, please acknowledge your geek squad employee Geovanny in Tampa. I have been a Best Buy member and Geek Squad customer for 7 years. The Geek role is difficult especially during the holidays. I witnessed Geovanny step up as employees were clearly late or absent, while customers’ expectations and demands percolated. I have worked with Geovanny on several occasions: his knowledge, ability to explain and easy going demeanor are highly valued. I appreciate your Geek Squad employee and hope you do too, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down when going back to school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to save more money with this and their storage use is amazing! I don’t have to worry about deleting so much emails after getting this. Also I get to store as much work as possible, keeping me up to date and able to save my work automatically when doing my college essays and projects.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pc program

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good program allowed us to utilize and create many documents.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    More than one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the udates. With my son in college and me using it on my computer and phone it is nice to get one that is good for more than one computer. I would have liked it for more years like in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! My entire family has access to all MSO Essential Apps at low cost annually

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Using for years

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Office on all family laptops. Excellent value for the price. Great for home, college, and other extra curricular activities. All the tools you need to manage, manipulate, and share data. Every year it is easy to update and share with all family members to ensure we all have the most current version.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    The subscription is a good value for families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been Office users since being at university in the mid 1990s. I've tried Google suites, it's just not for me. When we would buy the "student" version of office, it was once computer and we had to buy the next version every few years. Once we were professionals, we had several devices. This subscription has been the most affordable option to use multiple devices for several family members without spending several hundred dollars for additional licenses and switching to the latest versions of office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best product at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! This is the best product being used by all our household members. We love it so far :-).

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Complete Office Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bargain for the office package. All elements are included for 5 PC's and is good for a year at only $99. If you need Word, Excel, Powerpoint, Publisher, Outlook, and Access--it's here.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to download to my new laptop. Especially like that it's good for up to 6 family computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    terry3002

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not completely adjusted to the Microsoft 365 Family, yet. This was a big change from MS Office 2010. It is going to be a learning experience. The biggest problem is Outlook, one day it works and the next day it does not. I have setup MS 365 on three computers. Following the directions from the MS website the setup was very straight forward. At present I would it as a 4 star after some more time (learning/playing according to my wife), I belive it could be rated a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365 is Awesome software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Microsoft 365 Family. I purchased it for my new laptop. And could not be happier. It is complete, has essentially every piece of software I could need. I was a basic user of Microsoft but 365 has opened new doors for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    The more the merrier Microsoft 365 Family 6 users!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item on-line at Best Buy. This is an amazing deal for multiple users, easy to install from web, highly recommend this 365 Family Microsoft software.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what my husband and daughter needed to make working on their computers easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss being able to own my own copy of office. I got a new computer and I couldn't load my old office 2017 on it. At least this way I don't have to do updates.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine life without Microsoft's 365 subscription to their suite of software products. Nothing comes remotely close to the utility of their apps, especially at the price at which they are offered, and particularly when you have large family that all need it in their lives too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to use Highly Recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the entire family cause you never know when you will need some of the programs.

    I would recommend this to a friend
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