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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 11,213 reviews
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Complete Office Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bargain for the office package. All elements are included for 5 PC's and is good for a year at only $99. If you need Word, Excel, Powerpoint, Publisher, Outlook, and Access--it's here.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just what I needed easy to install Zero problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value, Easy Set Up and Sharing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Microsoft 365 Family Subscription, and I’m pleased with it. Sharing it with family keeps costs down, and we each get access to premium apps and 1 TB of cloud storage. Best Buy installed it, and activation at home was quick and smooth. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    terry3002

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not completely adjusted to the Microsoft 365 Family, yet. This was a big change from MS Office 2010. It is going to be a learning experience. The biggest problem is Outlook, one day it works and the next day it does not. I have setup MS 365 on three computers. Following the directions from the MS website the setup was very straight forward. At present I would it as a 4 star after some more time (learning/playing according to my wife), I belive it could be rated a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for over 10 years at home and love the ease of downloading Word, Excel, and PowerPoint files. I also love that my family can downloard this product on their laptops and desktops. Thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can buy a family membership but hate I have to renew every year in order to maintain use of the product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful thing for our family! Everything is running smoothly. Thank you Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down when going back to school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to save more money with this and their storage use is amazing! I don’t have to worry about deleting so much emails after getting this. Also I get to store as much work as possible, keeping me up to date and able to save my work automatically when doing my college essays and projects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    The more the merrier Microsoft 365 Family 6 users!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item on-line at Best Buy. This is an amazing deal for multiple users, easy to install from web, highly recommend this 365 Family Microsoft software.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Watch for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch out for ads that want you to download meaningless apps during the loading process. Instructions were not very clear. But other than those it is a good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Easy to use. Purchase on the recomendation of sale person.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it can cover 10 devices per person and make ctosoft has been a reputable brand. It was a good suite if software including defender.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Software

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install an very happy that I can install on my other devices. Very glad that I will always have most current version of the MS programs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this antivirus software , it is a much better product than I had anticipated !! It has not interfered with my computers software and is easy to install and use , hopefully I will not have any problem down the line , but as it stands now I really like the 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended Office Software for aii

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is an annual subscription software product that includes ACCESS (Database), EXCEL (Spreadsheet), OneNote (Notes), OUTLOOK (email), PowerPoint (Presentation). PUBLISHER (Brochures), and WORD (Text software). These are premium office applications that are extremely popular in the business world. I have been using these apps for more than two decades. I have used other software on WINDOWS computers, but they were slightly buggy. With your purchase you get 1 TB of cloud storage (OneDrive) per user. The Family version allows you to have up to 6 users on 5 devices. I found OneDrive to be slightly confusing, even after several years of using it. I believe Microsoft needs to simplify it for home users. I highly recommend this excellent product to all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 + Copilot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far Word has functioned well with co-pilot. Excel is harder to use Co-pilot. The formulas Copilot suggested did not work even after rearranging the data fields to try and accommodate the suggestion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geovanny in Tampa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy, please acknowledge your geek squad employee Geovanny in Tampa. I have been a Best Buy member and Geek Squad customer for 7 years. The Geek role is difficult especially during the holidays. I witnessed Geovanny step up as employees were clearly late or absent, while customers’ expectations and demands percolated. I have worked with Geovanny on several occasions: his knowledge, ability to explain and easy going demeanor are highly valued. I appreciate your Geek Squad employee and hope you do too, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great! Love the access from anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very familiar with Office 365. I've used it with my current job and then some. The only reason I decided to purchase my own copy is because I'm leaving my old job for a new one. I think it's very useful if you have multiple users or machines (like I do) and you don't want to pay for multiple installs. Google Docs, and iWorks, but I've always been a fan of Office. The 1TB of Storage is nice as well. Again, I only recommend purchasing this if you are a heavy Office User and need it on multiple machines and for multiple people. It is $99 each year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the entire family cause you never know when you will need some of the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now why wait till later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Microsoft 365 is a must-have, no matter what field you're in or what you do for a living. To me, this is also a must-have for school-age scholars. Honestly, I don't see how people can go without it.

    I would recommend this to a friend
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