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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 11,168 reviews
  • Rated 4 out of 5 stars

    MS Office with 5 licenses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's MS Office so of course it useful and feature packed: Excel, Powerpoint, Word, Outlook and OneNote. The ideal is to have the capability of a unified office (email & calendars) across all your devices...I'm sure someone has figured out how. It was not me. In previous versions of Outlook you had a checkbox to select one inbox for several email accounts. In this version (365/2013) if you choose IMAP, which is easily accessible across all devices, the one unified inbox is not that simple. Matter of fact, you have to almost hack your own software to achieve it. I gave up and went back to PoP3, which is not integrated across all devices. Also, I found it suited the business user more than the home user in terms of the functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a computer, this is an essential, MUST HAVE component in your software library. Every component that makes up this software package is so useful, you could create a business with nothing more than a bank account, a laptop, and This software. My wife and I use this for our online business all the time. Also, if you have a friend (or up to 5) that want to split it with you, or you have a family of 6, it’s perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used a Microsoft software for a while. Best Buy made the purchase easy by sending me the email with the code and download information. The process was smooth, and it has good results. Come check out this deal!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you received your code smoothly and your installation went quickly.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download, helps me do all my tasks at hand...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    That what you need to family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good, price is good, installation process is easy. Please review carefully the Skype subscription, no all countries have unlimited landline and cell calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We so needed this on devices!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we were able to acquire this for each personal devices, this was something we all shared. Now we all have it individually & use it at our convenience even when we travel, we don't have to be tied to a home computer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Full features are not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a horrible experience. FYSA, even though this tells you you’re getting access to premium apps, you aren’t. Can’t even create folders in Teams. Apparently that’s only under the business license for some inexplicable reason. Like folders are some premium feature. Anyway if you only get free versions of the apps, then why pay for this license. It’s also an incomet product description. Waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps with projects about business and homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Activate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to activate the license. By just clicking the link in the email and signing in to the account the license is activated and you can add additional 5 licenses from the account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to understand this software. Had problems installing on Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this subscription for last few years , getting it through bestbuy subscription is the best choice I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family sharing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product to share so when problems arise someone can help with it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    It was easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it works well on my laptop. I will be installing it on my husbands laptop also. It also synced with my desktop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that your installation was easy and that Office 365 Home is working well for you.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft Office for the Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows you to install Microsoft Office on up to 5 PC. We find it very useful when you have multiple people working in Microsoft Office on multiple computers at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect office suite!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use office for work and home. I could not function without it. I use outlook, word, excel the most and they work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for connecting all computers in use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365 with One Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need for a office package for my small business. I was in between buying MS 365 and the free open office packages and decided to with MS365. The OneDrive package and auto-sync is an amazing feature!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Its Microsoft Office, what more can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Office 365 is awesome. I was able to download it onto my iPad, iPhone, and computers at home. It provides the usual Outlook, Word, Excel, and Powerpoint. The one program I use the most is OneDrive. 1 TB of space is more than enough to store all my documents, preventing my iPad, iPhone, and computer from filling up. Microsoft continues to upgrade the program and adding new features making this better than Google Docs. My suggestion to anyone looking for a discount and fearing on spending $99 for one year; wait till Black Friday. I've been pretty lucky and have gotten this program for $80.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First new Office in 10 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This went on my new desktop. First new computer in 8 years. I am still working on learning this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must Have, The price is Right! And getting 6 users is wise! you can add it to your desk top, laptop, and phones.

    I would recommend this to a friend
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