Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 11,168 reviews
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I finally replaced my Office 7 program. I must say this new version is much better. Really don't like that it is a yearly subscription thing but it seems like everything is going to that system.
Thanks for sticking with us for so long! We're happy that you're happy with 365 Family.
Tom Microsoft Office Team
Pros mentioned:
Price
Rated 3 out of 5 stars
Meh, its a MS subscription.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really not fond of the subscription model, but at least MS has a decent price for these now in a family pack. I dislike the lack of control over updates.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This allows me to have the latest Office on up to 5 computers for a year. Covers Mac and Windows alike, and also opens up full functionality on Office for mobile.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
A must have!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A must for the home office. The online version is great, patches are auto. Price is reasonable and easy set up.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 5 out of 5 stars
The Best Buy Windows Rep Was Right!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using an Office version that was 7 years old. It still worked and got the job done, so I didn't see why I should upgrade. But when getting a new laptop the Best Buy/Windows rep in the store told me all about Office 365. I was skeptical about moving to a subscription, but figured I'd try it. Boy am I glad I did - I love having the latest version. The UI improvements are greatly appreciated, as are all the new features. Plus I have MORE Office programs now...AND the 1TB of OneDrive (which cost if I bought it separately). I'm very glad we moved our computers over to 365.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
KD Walters
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Continue to renew my family subscription to Microsoft 365, has everything I need
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
For everyone
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love Microsoft. It is what everyone in the family needs.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 4 out of 5 stars
Office365 Family Pack
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best deal ever. $99 for 18months. The only down side is that it seems you're now locked into Bestbuy being your Microsoft 365 provider whereas before, I deal with MS directly.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft 365
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sales assistant recommended this product to us because it offered the opportunity to combine multiple users on to subscription resulting in cost savings and ease of installation.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 4 out of 5 stars
Microsoft
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the only player in this space. if you do not install microsoft office you do not get word processing. having said that, microsoft office is a good product and their word processing program is easy to use.
Thanks for the great feedback. We're glad that you're finding 365 to be a good product and that it's meeting your word processing needs!
Tom Microsoft Office Team
Rated 4 out of 5 stars
President
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The price was competitive to other outlets and all works well
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
I Could Not Live Without This Product
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not live without this product. I do financial investment and have to make sure my systems are current. Microsoft 365 does just that. It is reliable and keeps my system up-to-date.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well Microsoft 365 is a wonderful pkg. and frankly I must add that Best Buy asking to review your purchase is a wonderful benefit. Wonder why? Well honestly I guess I didn’t realize I purchased it when I was looking at it but I definitely need it so I’m glad. I’ve owned it before and it’s definitely a wonderful software package. I do recommend getting one for multiple computers phones though. It’s not much more and then you can install it on all of your devices.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No problems uploading program. Up and running quickly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a big improvement on Microsoft for Mac 2011. It would be better though if one could embed any fonts that one wants to use like you can on the PC version and also use vector graphics like you can on a PC. Why they won't add these features to the Mac version is beyond me.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product for all of my word processing and spreadsheet needs