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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 11,168 reviews
  • Rated 4 out of 5 stars

    Product works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well - very similar to using Office products on a PC. Was disappointed to find out that this needed to be purchased for mobile devices, though, as I already had Office Professional for my PC with more allowable devices left to download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Would still like discs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This online version of Office seems to be about all there is now. I long for the days when you bought the software and got a disc which you could use as you wanted. That said the software works well once you figure out all of the hoops to get on with microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family microsoft

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for the year that i brought it and it helped alot for my school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 family is an excellent software. It has the different software features and they all work precisely as they should. I will be renewing soon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Robin,

      We're thrilled you have found the solution you were looking for in your new Microsoft 365 Family subscription! The perfect host of all of the latest features, we've designed your new software to help assist our users in whatever they take on. We're happy you are enjoying your experience! Thank you for sharing your thoughts with the community. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    No Problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Problems. Just make sure you mark on the calendar when its time to renew, so your not surprised. It does need more templates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this to be best value for the money to be able to use Microsoft 365. I highly recommend that if you have more than two in the family that you consider this option.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the great feedback. We agree that this is a great value for multiple users!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. I would recommend this for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy. Im every day using miccrosoft I appreciate to thank you everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service has been excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has provided the extra protection to keep scam related issues in check.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several computers with single license versions of Microsoft Office on them as I am sure many do. This makes it easy to add and delete Office accounts on computers at our own will. Overall great concept I am glad Microsoft came out with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. We get it discounted because we have total care and it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product. It meets the needs of the entire family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the the product. dksaldkldlksfmslkfsljhroiweuriowelksdnf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the new computers. Easy to install and you can not go wrong with Microsoft 365. I have used Microsoft 365 for several years on my work computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nefessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because we’ve always had the Mictosoft Suite and work mostly with it. Expensive but necessary evil probably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the auto save feature in the office 365 suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft does it again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes the best software, hands-down, easy to use very

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for multiple computers and I like that I also Have an updated version and I don’t have to do updates on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Edition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 people get Microsoft 365 for one low price, what's not to love about this deal? Microsoft 365 gives you and 5 others 1TB each to backup your photos and in today's environment we need all of the storage space we can get. And you'll receive Word, Excel and PowerPoint along with the rest of Office apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulk Price Microsoft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need Microsoft for my family and I. I found this as a good deal for all my family members, lol. Will definitely renew it next year.

    I would recommend this to a friend
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