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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    MS 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To share with family members, the first to download must send emails to each member. You will receive a subscription number for downloading.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I finally got this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Macs for over a decade now and had been buying Office for Mac. Thank god for 365! It works on all my apple devices and updates regularly. Having OneDrive has been a big plus too so I can access and edit documents anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great Bargain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those families with multiple laptops/computers, this is a great bargain for getting access to Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is the compllete answer for W.P. needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a complete suite of powerful programs for word processing and data management that remains the benchmark for others to emulate. It has made improvements over the years while still being very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer for what we paid. Bought it for our daughter for Christmas so haven't used it much but has nice features and was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto Renew Though

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, three months free of this product? I feel so lucky.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Hassle-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and it's perfect for all your MS word, excel, project,etc. needs plus it can be added to 5 additional devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because I bought a new laptop. I like that it can be loaded on multiple devices. I still think the pricing is a little high, but that is set by Microsoft, I believe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Des

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for students and the whole family. Found this helpful fo updatinrush excel skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the office programs. I have always used Microsoft Office but this has been my first experience purchasing the entire package that includes Outlook. It is amazing! I can't believe I've gone without using Outlook for so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in combination with the purchase of my new laptop and basically got it at the price of the individual license. Easy setup and install. Definitely recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy setup and installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to up grade and get our outlook ect and this was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money to have all my family's devices set up. Got an extra $30 off by purchasing this at the time I bought a new laptop. Best bargain out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to use on school computers when doing assignments from home. Used this to download on a computer used for school. Computer works much faster than using the schools program

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeff,

      Glad to hear that you are finding Microsoft 365 helpful in your school work.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nhan was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He corrected the problems in my desk top computer I'd been having since January of this year (2020).....and synced my smartphone and recently purchased laptop computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not downloaded as of yet because the computer has somethings already on it for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice to get Microsoft 365 for up to 6 people. Very convenient plus they do a good job of tutorials that will enable you to use many of the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to insrall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had used this product but was able to renew for 15 more months when I bought my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it 5 stars but I am not sure I have it setup correctly because I had Microsoft 365 account already and I don’t think it switched over to the family plan when I activated it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is useful for up to six people.

    I would recommend this to a friend
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