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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 11,168 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great. Easy to access download link, and installed in a matter of minutes. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Good value for a family

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat the price for a family. Everyone is able to put this on all of their devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I renew MSOffice 365 I am impressed how easy it is to upgrade and it always runs without problems.

    I would recommend this to a friend
  • Pros mentioned:
    Software
    Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    It Microsoft office. What can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this is a fine product it works great and quite frankly is essential. That the good stuff. Now for how I really feel. I extremely dislike that I have to buy this product each year every year for each computer from Microsoft. Dont get caught near the years end needing to finish a letter on MS Word, becuse you may wind up in customer service pergatory trying to repurchase (just go to Best Buy instead).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for multiple users in a houeshold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having Microsoft 365, so I can utilize word as well as office. Has many features I was unaware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for families. Share with everyone and get great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides notes and helpful information for using the apps. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time using I'm 60 and it's easy for me to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has some nice upgrades to what I am used to. It is nice to have it automatically save Word documents as you create them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a monopoly product. If you do business you need it. I have those who have less to spend to use open source solutions. I tried to buy it as a renewal online. That was messed up. The real card worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great for big family

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for office 365 for family with a lot of devices . Use it on iPad and laptop/desktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased at the time my wife and I bought new laptop computers. It provides everything we need to do our basic computer functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Easy to setup and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the family, 4 brothers in college for their studies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Trial is Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is a staple in the business world, so great to have on my computer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and support. Easy download. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Its MS office solid product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am gad I moved to office 365. Now I can enjoy all the updates and latest features on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 for Family is the only way to go as you can have 6 people on the card code which is much more efficient as you can use it on multiple computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sammy,

      Thanks for sharing your review. We're glad that you are enjoying sharing your subscription with others. It is one of our favorite features.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes multiple people edit a document in different computers easy.

    I would recommend this to a friend
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