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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 11,168 reviews
  • Rated 5 out of 5 stars

    Great package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 365 package. Meets all my needs for document and spreadsheet creation. Can't wait to experiment with publisher and powerpoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was great at explaining everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products & customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.......great service................ ..........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as simple as it states

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful piece of software that I could not live without, but the set up(especially loading it to several units) was a lot more time consuming than I expected or have had with previous various of a non-365 license

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Good price for Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal on Microsoft Office 365 and it's nice it can be used for multiple machines/people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Just what I needed for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which I found to be easily installed and has every program I need for business and pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when you have multiple kids in school that write numerous reports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 business edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a personal edition and wanted to upgrade to the business edition. Still having problems getting all my devices onto the business edition. Had to set up a whole new profile and now its not working my prior device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Trial period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Nice freebie for buying the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schooling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! I purchased this along with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value. A+. More than does the job. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get past the install...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble uploading at times, once it took way too long and didn't finish, and another time would not allow a upload using a different MS account. Once installed, everything works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for work but paying an annual fee gets old quick. However, having a physical copy on my laptop beats the web version provided by work any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good family deal. Instead of buying a one time card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Microsoft 365 Personal before but this time wanted to share it with my Dad so I got the Family. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family with up to 6 people is really convenient for everyone who needs to use Microsoft word and other office programs included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great and most importantly I can installed in more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hate that everything is going to a yearly subscription, I do love the 1TB onedrive storage. I love office and use it most of my working day in some form. I work from several computers and one drive allows me to have all my docs at each computer. There is also the security in knowing that is I have a HD failure I don't have to hope I can recover my work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for the Microsoft new way of yearly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with the extra 3 months. Don’t like Microsoft’s new way of charging you yearly for MS Office but this is about the best way to get it.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when you would buy a software suite and it was yours, now they are subscriptions so you have to pay every year, I liked the other way better.

    I would recommend this to a friend
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