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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 11,168 reviews
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like office and Microsoft 365 is another great version of office that almost has everything somebody might needs for daily work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes my business humm. Couldn't do without it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    An absolute must!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have it. Easy to install. No issues. Love the ability for several units!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large families

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can have multiple people on instead of buying each individual their own. I like how it auto renews and updates all on its own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased with renewed Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 renewed and it is improved. Can share with others. Thanks so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything keeps costing more and more. I am used to getting the office once and having it for years. Now its basically $100 per year, but it is a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased this product before, thought it would be too difficult to change over from what system I had on my computer. Glad I finally gave it a shot.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear you gave it a shot too. Welcome to the Microsoft 365 Family.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    What You Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use on personal and church computers. It’s just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a necessary evil in a bundle, which I like. Price could be cheaper for a subscription service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the regular version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we replaced our tablet with a full blown computer, we plan to travel with it and needed programs that are compatable with our desktop and can transfer files back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have access to files on my phone now as well as my lap top!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life easy when you have access to the cloud and can log in from pretty much anywhere. Nice to have access to your documents.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Nice that they include so many devices to install which makes the price a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 3 out of 5 stars

    Older was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose it does work better than previous versions, but I don't like the the annual charge, or the fact that the only option for installation is an online download. For those who live in rural areas without high speed internet, this is a huge drawback. One plus is that it can be loaded on 5 devices. I would recommend this only for folks who don't have a previous version already installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liz Cantu's review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find the downloading instructions; but purchased last yr and really loved the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Word Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    word product.... awesome. East to download and get going, and great value for five computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PICKED THIS UP FOR MY GOD-SISTER FOR HER BROTHERS PRINTER, WHILE I WAS OUT RUNNING MY ARENS. IT WORKS WELL WITH HER PRINTER..

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office Home, what I'm not loving is that you have to now pay for it yearly or your subscription is no longer valid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple purchase through best buy and easy installation on main device as well as each additional device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to renew my subscription for the year, and was able to save $40 through Best Buy.

    I would recommend this to a friend
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