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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 11,184 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and a must have. Word Processing, publisher, and excel are so useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install, easy to use. Nice to get the extras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy product install and getting Access and Publisher was a bonus over previous pricing structures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mjicrosoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace Word 2010 which is not supported any longer. The changes are huge. Will take some time to figure out how things work now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing it's nice to be able to not worry about a monthly payment

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software with many features. Super easy to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosemary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Love Microsoft Office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program, but wish it wasn't just a subscription. I use this daily and have no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vital item for everyday work activities.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vital to my daily work. Tried to do without it at home, but it affected my work priorities. Have not been disappointed with it since I use it every day. Worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well.. no problems for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well. Love the fact that the subscription will allow the latest updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a personal membership and just changed to the home version to put on more devices. Works well, great for a ton of online storage. Great that you always get updated versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally upgraded MS Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new MS 365 Family is working great for me. I was still using MS Office 2011 and was years overdue for the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    This is what I've wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up-to-date and complete line of the software I want with an easy to use subscription for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps Me Able to Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I need for work, planning, community initiatives, and family events.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure wish Office 365 would come up with a way to add one computer to a subscription rather than having to buy in sets of either 1 or 5! We have 7 computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a computer and got a sweet discount on this product. Best thing was my 1 year subscription just ran out so perfect timing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for wife's ms surface but installed on mine first. Having issues getting it installed, not going as smoothly as I would hope for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this program. It is user friendly and makes it easy to keep everything up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my kids wanted to help with school work, easy to install and great price for 5 licences

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucys review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PDFs would not convert, no notice prior to expiration for renewal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to download on the IPad for all of our church needs. It is not necessary to have with your IPad though.

    I would recommend this to a friend
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