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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 11,184 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it gets all updates from year to year and is not expensive

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Great product. Very useful features for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple way to get office on all the families devices Simple to load and quick to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to buy Word, Excel, and Powerpoint. Tools that everyone can use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how useful this is. helps with all my school work that I do online! also great that I can add any family member.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Thompson

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office is so good. It can be shared beteen computers

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Option For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong as it has all the features that you can ask for. Works fine on every device.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Necessary office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need if work across platforms. Works fine - would still prefer a reasonable buy option instead of subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for business

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for business. I was able to have all of my employees to log on with their own individual accounts without any interruptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for a suite everyone needs. Recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like the new look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really outdated version so it's taking me a little time to convert some of my files. I think the new files are great looking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Polomia,

      We're glad to hear that you are liking the way the new versions of your Office apps look. We really appreciate you taking the time to share your review with us.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this for every computer. Easy to use and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 365. It has been very helpful and making sure my computer is updated. Also is good for work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Useful everyday!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! Great price and product. Can use on all my home computers and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CSCO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Microsoft plan with my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this product. Was able to share family. Nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Good deal on office products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office products work great! Can share with four other family members. Extra cloud space doesn’t work automatically and sharing it doesn’t either so I’ll have to go back to the store and get help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Just have difficulty setting up other members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office Suite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the family sharing features. Auto-save in Word has been a saving grace more than once. Would have lost hours of work. The

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that your family is enjoying the subscription sharing.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, some problems with adding additional users.

    I would recommend this to a friend
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