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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 11,184 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great product. Only comment is that I wish it was offered with a longer that 1 year license.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're so happy that you're enjoying 365! If you'd like to extend your subscription past 12 months, you can purchase additional subscriptions and they will automatically extend that subscription.

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Computer maintenance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great except total download was not completed in store. I got in trouble for that .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MICROSOFT 365 FAMILY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHANGES IN DISPLAY AND ACCESS REQUIRE GETTING USED TO. STILL WORKING THROUGH THIS A MONTH LATER BUT IMPROVING STEADILY.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with the installation, and my laptop has gotten noticeably slower. It keeps reverting to Microsoft edge, which I do not want to use, I want to stay with google chrome, I also keep getting notices that my gmail accounts are out of date and that my One Drive is not synced. I do not want to sync my One Drive account because OI will have to pay extra for additional disk space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, good features and upgrades for laptop and PC both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same old MS Office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to just get the subscription for constantly updated features. Plus being able to end the subscription is easier than having paid hundreds up front and losing remaining value if planning to switch productivity suites. The cloud storage is a bonus. I’m able to make sure all my kids have software at one cost.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has done it again with the Office revamp, as it's good to have something on a yearly basis that comes with updates and tweaks to the software without having to pay for those changes and upgrades. Unlike the days of old when you paid almost $500 for the office suite and had to repurchase whenever there was an upgraded version. This is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is new for me, but so far I like it. I have a lot to learn and look forward to seeing what it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MS product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products MS has ever created. We are very happy to have this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product for the price charged came as option with apple air pad pro. which was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Best Office yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that every year you get the latest and I can add it to 5 units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, as I remember it. Keeping the tradition alive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money. I like the way it used to be better, where you bought the product instead of "renting" it for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with install or or sign up. havent gotten the chance to really explore the product yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a few try's to Connect all of my different devices I finally figured it out and it works fine now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Great to know that you were able to get 365 Family downloaded on all of your devices! We're glad you're enjoying.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a new purchase for me. This is my third time. It just makes sense to purchase this. Multiple computer use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun game, larger maps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the game, I have only played it twice so its hard to say how good it really is. The maps seem a lot larger than any other call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quickly and excellent product and product was described accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Need MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought a new laptop I originally went with the single subscription one for less cost. Then rethought when buying the $99 version included 5 platforms and any updated changes. A much better deal in the long run. Have loaded two so far on laptops. Will download to IPAD soon. Was easy to download and setup and now will always have most current version (previously was still Office 10).

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    This was the best of the two deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish the term was longer than a year and this will allow me to use it on multiple devices.

    I would recommend this to a friend
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