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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 11,184 reviews
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still to install this product but hope to do it soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't ask for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to have when you have multiple computers to protect. Its great for keep your files up to date and protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Can do so many thing’s. Such a great advantage to share with family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I can tell you. If you're looking for Microsoft Office 365 Home, 1-year subscription, 5 PCs/Macs, then congratulations, you've found it. Of course it works great. You have to know how to download the programs from the internet, but hopefully if you are buying this product, you know at least that much. If not, call a younger member of your family, they'll walk you through it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think about this twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its MS Office for a yearly cost. I git it because i can put on 5 or 6 computers. There was an issue. I put it on one, when I tried to put it on the second, it said i had used all the licenses. I took it to the GOOF Squad and the where clueless. I worked on it at home and i figured it out. I contacted Microsoft. I found yhat Microsoft won't help you If you buy it from Best Buy I

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. No complains here. Up to five devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download was easy. Works fine. Make sure you save the access key in case you have to put it on another machine. When it comes time for renewing I hope it's just as easy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a good product. It is easy load and can be used on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I've tried 365. Installed easily on a new computer but needed to call Microsoft to install on a PC that had 2013 software. Kept getting message that the new software was previously installed. It wasn't. Microsoft deleted 2013 and starter programs. Installed with no problems. Another person who used one of the licenses had the same problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value for this product comes from the fact that you can use it on 5 different devices. Since we have that many in my house the one stop shopping is a good thing.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    It works, but . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word is slower to open than my older version of Word. The menus are different than older versions, and that's not a good thing. I'd rather have a familiar Office suite that doesn't cost ~$100/year. I don't need constant updates to basic productivity software. The subscription model is simply a way for MS to build recurring charges into the business model, at the unnecessary expense of a captive audience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and great update I like that it is the same key code on all computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, user friendly software. It works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the software to facilitate setting up multiple email accounts, using the calendar, and using the service on multiple devices. I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had lost my MS Office when my old laptop expired suddenly. It would not have worked with Win 10 anyway, so I tried the new 365 version. So far it has proven excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Home Product for Multiple Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased this when she bought me a new laptop for my birthday. It is a great product that allows multiple users to access and use the latest Microsoft Office programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great discount on Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to 365 when it became available a year or so ago. This offer makes my renewal less expensive. I like the fact that I can share it across multiple computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adjusting to features, subscription version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have not yet used the full suite, I anticipate my review will change once I have used more of the programs. I find the Office suite essential, including Microsoft Publisher, Excel, Word, and Access. While I've used a version with the "Ribbon" toolbars, previously, I don't always find locations of tools as intuitive as I would like. Overall, though, the programs perform as I would expect them to. I would recommend to a friend, but note that if you haven't used more recent versions of Office, you should anticipate an adjustment period.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Can install on up to 5 computers. Can deactivate and switch computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Glad to have multiple device use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and pretty fair price. Easy to install on other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 offers flexibility by allowing me to have one license to access on 5 different devices. No worries about loading, hardware requirements, updates etc.

    I would recommend this to a friend
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