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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 11,184 reviews
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, purchased for home and on the go. Very happy with our salesman. He was AMAZING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend for family use. Use for both personal and work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was easy to download on both my laptop and mobile phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365- Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't live without it- use all features almost daily. Good that it can be used by 6 people.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're thrilled to be a part of your everyday routine! Your new Microsoft 365 Family subscription has been designed to include all of our most-loved features, and we couldn't be happier you've been enjoying your time with it. It's multi-device compatibility is a real perk! We're glad you are pleased with your purchase. Thank you for sharing your feedback, we appreciate it.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Family Oriented Bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is up to date with version of Microsoft bundle: word, excel, and PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to install. I got it when it was on sale, so that made it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set ip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first 365 I ever used. Microsoft 365 was an easy to set up program and live the multiple users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phyl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure what I was buying an did not know I would be charged each year for this subscription

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as well as installing, also was a great deal to add to the package of purchasing from my macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a generation of office products users. So, being able to share this with my entire family was a plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be updated more than it is. Been using office 2010 for years and I guess I have to except the "new". I like windows 7 and office 2010! But it is what it is...go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curtis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of equipment is meeting my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad geek squad talked me into this. This has been so worth it for the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than having the disks like in the past. Has access to all the Microsoft programs you will need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Convenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much more convenient and safe than adding my credit card for auto renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made things so much easier for my family and myself for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great buy for the price. I wouldn't have any other programs to open and create documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this a little over a month ago. Already received a notice for renewal of my services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. All my computers are up to date now with no effort on my part!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't love the subscription idea, but I do like having all of the programs and it was easy to set up.

    I would recommend this to a friend
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