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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 11,184 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have but a bit confusing as to how to access the tools. It took me a while to work it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new features and ease of use. Better than the other versions.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and manage. Great gift for a family with Office needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For everyone that needs to use Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use Microsoft office this is the fastes and cheapest way to get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey does not offer anything new just the same thing every year!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cost cutting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost cutting. Had individual subscriptions and one family cost less than two individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal if you have a family of 6 who need to use Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arc Keyboard Logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keyboard is very light and portable which I happen to like So I would recommend the Logitech arc key board. I like Logitech products they seem to last for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed subscription for a family with children in school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased it and started using it. The sign on was a little difficult at first but we managed it. So far it works nice and hope to have more later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microsoft office suite is great for families who use any microsoft products

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. All office products I needed. Many devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365 -- for 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've got children in the house, this is a great deal, until they are in college and can get O365 for even cheaper. But until then, this gives everyone a full version of the software they're going to have to be familiar with THE REST OF THEIR LIVES. Get them started early with Word, Excel, Outlook, and everyone's favorite, PowerPoint!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear your family is a part of our family! It sounds like you may already know but, your students may be eligible to receive Office 365 for free through their school. For more specifics on who can qualify, follow this link: https://products.office.com/en-us/student/office-in-education?rtc=1

      And, if you're really jazzed about PowerPoint, check out our PowerPoint website: https://support.office.com/en-us/powerpoint

      Cheers to your productivity as individuals and as a family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is good computer tool but shouldn’t be subscription every year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Carol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for all I have been using until now...lot to explore

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This year I switched from office 365 for a single user to the family version just prior to my automatic renewal date. While I have no issues with the product, the purchase took forever and multiple calls to Best Buy to accomplish this task. Luckily, I persisted because at the end, I was able to complete my purchase live with a human being and save $20 over the price indicated at Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Microsoft programs for years. We haven’t downloaded this one yet but we know it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using Office 2007 but it is not supported anymore. My only problem is the yearly fee to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a Microsoft fan but there aren't a lot of viable options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what we needed. I was able to share the software with my children. Saved quite a bit of money.

    I would recommend this to a friend
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