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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 11,184 reviews
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my new laptop and I use almost all the programs regularly with no problems. The multi-user works great on my smartphone too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new subscription and it is working fine for all our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business + Microsoft = Results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft products in my businesses for years. Critical building block and incredibly powerful. Highly recommend the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package of all programs that I needed. Easy to set up on my computers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office software for every tech device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great that you an now use office on your iPhones and iPad...makes it super convenient if your on the go traveling and don't have a laptop with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family plan a plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a new subscription and this was a good price for a family plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't work without it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with enough licenses for 6 people to use all of the best Microsoft products for 12 months.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you love to share your subscription. That is one of our favorite perks too.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office enough for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this product. It meets my school needs and personal needs. Offers enough coverage for several electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat Microsoft office suite when it comes to integration between different family computers. It was super easy to install and up to 6 different people in my family can use the subscription. I have an older macbook and it installed within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ProTech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my tech is protected and my sons too, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bundled price for 5 users is attractive and the product is highly functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is slower and awkward at first. I do like having access to all the Microsoft office apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone Is On The Move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the family, now everyone can get their things done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this by mistake, since my wife has a family subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexibility is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portability of the Office package with different types of systems e.g. windows and Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal if you have multiple users/devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy expecting to pay for 3 separate licenses for our home computers... imagine my surprise to find this bundle - and $20 off when I purchased it. A great deal if you have multiple users and/or devices like our family. Easy to install and had it up and running on 3 PCs and an iPad in about 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy loading. Does as advertised. So far, it stopped everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased and satisfied with the selection and the Microsoft 365 family subscription.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are pleased with your Microsoft 365 Family subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Need more instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has changed a lot from my versions of 2003 and 2007. I'm still trying to figure it out . It has too many bells and whistles for my needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as described. I added it to my current subscription and it automatically extended by 1 year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy time extending your subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

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