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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 11,184 reviews
  • Rated 5 out of 5 stars

    It's MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it MS Office. SO far, I haven't seen much difference from the previous version, but Outlook does seem to run much faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it, just need help with multi-downloading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good so far but I can’t figure out how to download it onto another laptop in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use operating system. It helps to have been familiar with the previous product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS 365 / Windows 11

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coupled with Windows 11, I found this software to be clumsy and not user friendly. I was much happier with Windows 10 and office 2010. Windows 11 is especially irritating, commonly used commands are hidden under layers of screens you have to sift through to find needed command action.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Great All In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like the most is that this suite contained all of the MS products I need and it is for 5 machines -- that's a bargain price for a year's worth of so many products. Yes, next year I'll have to renew my license but it wouldn't surprise me if other upgrades are available and I could keep up with the times at a very reasonable price!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard for me to understand at timesIt want let me in some quilting sites that I try to go to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features, very useful ones, works great for my business

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installs easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed this on my new desktop and my laptop so far. It installs easily and fairly quickly. I was looking for a version for multiple computers without having to pay user fee every year, but the sales person said Microsoft is moving have all Office products be on a subscription basis. I'm not impressed with this move. Not all of us need a new version every year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, With consumer feedback we have received in the past, Microsoft has come out with 2 versions of Office giving the consumer a choice. Office 365 versions are subscription based and include all Office upgrades. Office 2013 versions are available at a one-time purchase price and you own them forever. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is essential software for both home and work and I love the fact that they are always adding new features. Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for good deal of MS Office and BB had the best deal, instant easy download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade. Still learning how to use but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is necessary for work and school needs, if you need to work on different documents that have to be sent to windows PCs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does exactly what you need it to!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. would definitely recommend purchased for everyone one of my devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Linda,

      It makes us really happy to hear that you're recommending 365 Family!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I really enjoy the Microsoft 365 Family software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using all the Microsoft office products! I can get so creative!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear your new Microsoft 365 Family subscription has helped your creative expression! No matter the task at hand, you can be sure you've got the tools you need to achieve your goals. We're happy you're enjoying your time with your new suite! Thank you for sharing your thoughts with the community, we appreciate it. We're glad you're pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    a MUST have for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office is essential for any student, proffesional or even the average guy that needs wether to use word, excel or outlook. great design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This’d what needed and expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my requirements. The office package. I appreciated the help the young man gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone enjoys having their own account to work from and very helpful for coursework

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 2 out of 5 stars

    I don't really like a monthly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only positive you can install on 5 different devices and updates are cool.

    No, I would not recommend this to a friend
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