Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 11,219 reviews
Rated 3 out of 5 stars
Digital product arrived late
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Digital product arrived late. I’m not a big fan of being forced to have everything on the cloud I’m having to use Microsoft apps on a computer I much prefer the earlier versions were the program was installed on your hard drive. For some reason during the first few weeks I was repeatedly asked to login on the same computer which was extremely annoying and counterproductive
Thanks for sharing your review. We're sorry to hear about your initial experience with Microsoft 365. If you have any issues in the future please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson Microsoft Customer Care
Rated 5 out of 5 stars
Works great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft 365 speaks for itself. Fully operational. All business needs can be accomplished
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the portability of the Office package with different types of systems e.g. windows and Mac.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
Digital version
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm going to base this review on the fact that I recieved this digital product as a free bonus for purchasing a $ 1200 cell phone (which still has yet to arrive). I recieved the codes and download links right after my purchase. I have not used the codes yet because I'm afraid if my phone order gets cancelled then they will back charge me. If you cannot afford the program and your business or school does not offer a discount to make it worth purchasing, then there is a free online version that has a cloud type storage attached to it. Owning a copy would have made my work go faster, but the online version works just as well and is accessible by many other devices. 5 stars for quick delivery and accurate codes.
I would recommend this to a friend
Rated 4 out of 5 stars
Need more instruction
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This program has changed a lot from my versions of 2003 and 2007. I'm still trying to figure it out . It has too many bells and whistles for my needs.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
No problems
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy loading. Does as advertised. So far, it stopped everything.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
Consultant
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best software for any project. Easy to create anything from home to office
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
It's MS Office
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
What can I say, it MS Office. SO far, I haven't seen much difference from the previous version, but Outlook does seem to run much faster.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
365 is great.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly, $10 a month for full storage and 365 for the family is a hard deal to beat.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects 6 family mem er computer items. for 24 months
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
Great deal if you have multiple users/devices
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went to Best Buy expecting to pay for 3 separate licenses for our home computers... imagine my surprise to find this bundle - and $20 off when I purchased it. A great deal if you have multiple users and/or devices like our family. Easy to install and had it up and running on 3 PCs and an iPad in about 30 minutes.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friend
Rated 5 out of 5 stars
Price matched
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best buy honoured the price match. I am happy about that but didn't do it on my computer
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great family deal. My whole family lives this product. I enjoy it myself
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
Couldn't work without it.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Comes with enough licenses for 6 people to use all of the best Microsoft products for 12 months.
We're glad you love to share your subscription. That is one of our favorite perks too.
Best,
Nelson Microsoft Customer Care
Rated 4 out of 5 stars
PC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was needed for microsoft family useage for the home
I would recommend this to a friend
Rated 3 out of 5 stars
installs easily
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have installed this on my new desktop and my laptop so far. It installs easily and fairly quickly. I was looking for a version for multiple computers without having to pay user fee every year, but the sales person said Microsoft is moving have all Office products be on a subscription basis. I'm not impressed with this move. Not all of us need a new version every year.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello there, With consumer feedback we have received in the past, Microsoft has come out with 2 versions of Office giving the consumer a choice. Office 365 versions are subscription based and include all Office upgrades. Office 2013 versions are available at a one-time purchase price and you own them forever. We hope this was helpful to you.
Pros mentioned:
Price
Rated 5 out of 5 stars
A Great All In One
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
What I like the most is that this suite contained all of the MS products I need and it is for 5 machines -- that's a bargain price for a year's worth of so many products. Yes, next year I'll have to renew my license but it wouldn't surprise me if other upgrades are available and I could keep up with the times at a very reasonable price!!!
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lots of features, very useful ones, works great for my business
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 5 out of 5 stars
Good for students
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything you would expect from a microsoft office program
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]