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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 11,184 reviews
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to install, Had to get the Geek Squad to remove and old program and install the new one. So far haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy very easy set up . Worth the price if your in school or work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this idea of simply upgrading for all of my computers. I will be keeping my subscription for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very easy to install on all computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone uses Microsoft Office. Small wonder. I had a hard time opening emails attachments until I purchased this program. One word of caution, when I started the installation process, a box popped up asking me to call this number for help. It was a scam. I checked on line and other customers had the same problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and this is my renewal purchase. It allows you to keep the current versions of all these Office applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and sets up quickly. Love it. Associates were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find and download. It was a very quick process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we like best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my homework and decided that this was the product for me. We usually do much of out shopping at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my product experience Looking to by more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price. Like how it can be shared with up to 6 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I couldn't decide to buy this or the software, but I'm glad I got this. Already I've shared it with other family members who have needed the programs on their computer. They simply downloaded it to each pc. And I've been able to use it on my iphone. I also love that we will always have the current version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family’s needs. Great for our small business.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Crystal,

      Whether outfitting your personal, at-home office, or enhancing your business capabilities, you can do no better than to pair up with your new Microsoft 365 Family subscription. We've designed your new suite to include all of our most-used features, and couldn't be happier you've found it to offer you the support and functionality you were looking for. Thank you for sharing your experience! We appreciate it.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked incredible for downloading and watching adult flicks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have my Office products back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the office products are working as expected. Subscription is so much cheaper than purchasing the software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still finding my way around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do a lot of office work but I needed something. I'm still finding my way around and figuring things out. It's really not too hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good discount on a product I already use. Like the subscription model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great productivity and sharing tools

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like to have to subscribe to Office but it is easy to manage the licenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft digital 365 office

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital subscription for Office 365 for all devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Going forward as if no previous Windows existed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that most complaints about this product are from folks upgrading to it and believe that. My under-developed intuition concerning computers has been challenged with this software as I use what I knew to operate what I now have. In other words, it seems best for me to act as if this is the starting point rather than an upgrade. Yes, it's that different from Windows Vista which I've been dragging around since it arrived.

    I would recommend this to a friend
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