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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 11,184 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it easy to use but, I found that when I uploaded it came with updates that take forever to load. I only went with the year subscription for 5 computers so I have it on my laptop and desktop computers plus I was able to update two other computers. I did find the updated version better than the old one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent software purchase was easy and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Software is superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to use on multiple computers in my home and tablets. $100 a year is perfect for having 5 applications. We just purchased a laptop for our daughter for Christmas and simple to load on it. Sharing capabilities make it great for travel. Microsoft never offered this many applications or software types in one package - love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% RECOMMEND

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT, SUPER BEAUTIFUL, 100% RECOMMENDED

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish it were still 2011...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is engrained at this point. The upgrade to subscription is terrible. Some trial and error in getting accustomed to the tweaks to the standard procedure. And be prepared to wipe your entire hard drive to download- moves from a few hundred MB for all of Office to 1-2 GB PER application.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Advise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quik reaction and response to my questions. Thanks JMB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows Microsoft office and this office 364 is as good as the other ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this software and very convenient for all documents. It's on the expensive side especially when purchasing a laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very challenging to load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very challenging to load. Instructions are not clear. Needed to use YouTube for help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Family - Great for multiple devices/users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to our 365 Personal. Works on our Chomebook too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a household with multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 offers a great value for a household with multiple devises to tie together, and keeps us up-to-date every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t woot figured out how to share with family yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a plus...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Microsoft since high school and they never disappoint, so far... Great software for work, etc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Microsoft Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Home, what else needs to be said? Always a reliable product for your home word processing requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase went fine without issues, got auto renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend to everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love MS 365 can be accessed on any computer!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used all five PC licenses in five tablet and phone license is this is a must have if you're in the business community

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the price was not annual but a better price structure for a fixed price

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office for may years but when the price got so high for a single user I went to the free programs, this deal where I can have 5 users is fantastic. All in my small business can use it and it updates/upgrades whenever it needs to, this is a real winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Office 365 Family Excellent Excellent Excellent

    I would recommend this to a friend
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