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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 11,184 reviews
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased this subscription many times and have never had any issues! My daughter attends college and needed to have Microsoft office on hand plus she can utilize it on many computers! So happy we purchased the office 365 home plus she was able to get a discount for being a student

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lisa,

      Thanks for sharing your review. We're glad Office is helping your daughter in college. If either of you need help you can reach out to our Customer Support Team: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Office 365 good Application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, other than the yearly fee, guess that's where things are going these days to keep up with the best technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program to teach adults.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not used to Windows 10 but I just love the Office Suite. I am very tenacious and will conquer this updated version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to be a member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always satisfied with your service in both purchase and assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product took some time to figure out how to download it onto the computer. Once it was downloaded it worked fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used MS Office since the 90's. It took me awhile to come to terms with a subscription vs. "buying" Office. What you by is a license to use on one device. It is not like buying a tool you can use anywhere. Buying 365 Home gives you 6 licenses and is always up to date with any new version..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you are liking your Office 365 Subscription. Don't forget to take advantage of your 1TB of OneDrive cloud storage.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did need this to upload business files easier, it works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had in many years or many times over the years and I still love it it what does what I need to for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great program. Needed help on my other laptop. Took it to the store. Great techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really know much about this but I am kearning with tutorials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package seems the best/ most cost effective way to get the full Microsoft Office suite. Works just like my corporate software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MsOffice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of office tools. Using this package one a few devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any business owner, this software has all the tools you need to create a file, edit, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it myself but my grandchildren have and there happy so I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Administration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office allows me and others to conduct the business of the church.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you with your responsibilities at work and church.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 Home (5-PCs or Macs + 5-iPads or Select Windows Tablets) (1 Year Subscription) - Mac|Windows is a great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is okay, but not really intuitive. If you simply want to save documents to your hard drive, there are too many extra steps that you have to remember to take since everything automatically saves to the cloud. On top of that, you have to constantly log in to access your documents that are in the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Mac Book Pro - MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is office. Appears to work well with Apple. Never happy with cost of Microsoft products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG TV is great and easy to use. Better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really need the tool to make my pc to be more productive

    I would recommend this to a friend
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