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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 11,184 reviews
  • Rated 3 out of 5 stars

    Not sure what is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Excel a lot. Do not like the animation with this version. To turn it off have to turn off all animation on the computer. Don't care for color scheme compared to older version of Excel. Seem to load without any issues. Which Excel had a way to set default number format. Seems have to create a template that you then have to go open versus having what you want when you open Excel. Maybe I don't know what I'm doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always appreciate Microsoft for the tools of success.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jack,

      No matter the task at hand, your new Microsoft 365 Family subscription has been designed to offer you the tools and features necessary to accomplish your goals. We're thrilled you have found it to suit the needs of your modern workspace! Thank you for taking a minute to share your thoughts with us, we appreciate it. We're happy you are pleased with your purchase!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Enjoy This Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to say we are enjoying this latest version of Office 365. It allows us to manage our email a lot easier and stay current.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very similar to Office for PCs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have used Microsoft Office for PCs, you will find this very similar in functionality. It is mussing a few of the advanced functions of the PC version, but when the version updates are released, you can download them to bring you up to date. This purchase also entitles you to use it on your other Apple products - i.e. iPad, other iMac etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered Microsoft 365 with my new laptop. I love that I can add my documents to one drive and pull up from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one - so worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, so easy to install and use. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for my wife and transferred documents seamlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to see how this works. Great benefit of loading to 5 PC's. And all the updates. Downside: it costs money each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality. Office gets better and better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it’s suppose to. Ok price but don’t like to have to renew every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for multiple devices and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it for my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great upgrade to my macbook air. So nice to be able to have the best of both words at my fingertips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I'm a fan of the subscription based software, but I guess that's a way to keep to the current product as they change/update it. Use mostly Word and Excel. They function as expected. Haven't used for any new applications, so not sure how any of the newest features work (assuming there are new ones anyway!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything that I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need in an office app. I can use so many different systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time user of Microsoft Office, I have come to expect the best in latest and greatest and it delivers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Office 360. Seems to be working the same as the other office products. I little challenging to first setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great we can share as a family! Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with the office 365, I'm also a very basic user. Would definitely recommend it tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to provide Microsoft Office for my family and manage them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gina,

      We're glad to hear that Microsoft 365 Family is working well for you. Thanks for sharing your review.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    So far so good. No cord!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it. However there was not a cord in the box. This was an "open box" purchase but a cord is needed to use it!

    I would recommend this to a friend
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