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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 11,184 reviews
  • Rated 5 out of 5 stars

    O365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and enough number of licenses for a household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great program set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suite of programs is a must-have for most business users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PA+++++++++++++++++++++++++++++++++++++++±+++++++++++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung difficult to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team did a good job with the installation. This Samsung model is very difficult to navigate to set up the television the way you want. I suggest the delivery team assist the customer with a complete set up especially with a non tech type of customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Got it at a great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of subscriptions but got a great deal on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not user friendly for older people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the whole family having access to the system

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really happy that you're enjoying sharing 365 across devices with the rest of your family! Thanks for sharing that feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great Office helpers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying the Microsoft 365 family for my personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Home Subscription fits the bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In starting up a small business, all the components of Office are the base building blocks for getting things done efficiently. I'm using Word for business cards and letterhead, Excel for data, charts and accounting, Outlook for email and To Do lists and OneNote for organizing my thoughts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Full featured platform for productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just about the best suite of tools you can get without going to knock-off cloud-based suites from Google and others. These are the originals. The gold standards. The ones by which all others are measured - Excel, Word, PowerPoint. I'm a long time user of these tools, and willingly pass up the cloud drive features just to get the tools I love. I recommend this suite for any professional, albeit a little more expensive then one might like but it's a sacrifice that's worth making for the feature set. Note some features are only available for Windows users, which is disappointing since the platform is sold for all platforms. They shouldn't launch key features (stock and geographic data types in Excel) for Windows without simultaneously offering them to Mac.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you so much for sharing with us your thoughts on Office. So we can directly incorporate your feedback into our company, we'd love to have your review submitted through our Windows app, Feedback Hub. There we'll be able to process and incorporate your thoughts appropriately. Here's a link with some more information on Feedback Hub: https://support.microsoft.com/en-us/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app

      Thanks for being a member of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase especially that it has everything in it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value for Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about the idea of having office online. But I'll have to admit since using it, I haven't really had much of an issue with it. And most of the features are all there. For home use, 365 is great. Now business is another matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially since the family plan meets our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting used to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't be using it daily until I leave to travel for work. Looking forward to it as I've used it at other jobs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but too expensive to keep paying for this year after year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best support team, they helped me a lot through the payment

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office 365 for 6 people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this allowed us to extend our subscription to Office 365. We love that it has multiple licenses allowing us to let everyone in our family have their own license for there computers. It was also a great deal when purchased with a laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad Office 365 Home is working so well for your family. We love the subscription sharing as well. If you ever need anything feel free to reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.

      Have a wonderful day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for school................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I renew yearly and just added my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't be cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would save some money and use this for a few of my sales guys, what a pain, just buy the full version and move on

    I would recommend this to a friend
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