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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 11,184 reviews
  • Rated 5 out of 5 stars

    Great for families

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the virtual learning this year it was perfect for the kids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of yearly auto renewal subscription cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy my yearly subscription from Bestbuy. Just be aware that auto renewal does not give you the sale price that could have paid and saved if you did not auto renew each year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it. Sharing files as we collaborate on projects.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeff,

      We appreciate your review. We're glad to hear that your family loves the ability to collaborate on files together with Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    a must have for families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how you can use for up to 5 computers! best buy price compared Costco's price and it was a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sharing with my family and it works really works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software me and kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software program my college age kids use as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product upgrades ok. Would prefer not changing basis operational format si that one does not have to learn the new system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much on reviews to pick from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy with the annual 'upgrade' fee, but the only game in town since Apple will not have their own software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase more than one pc can use for my family. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft for Mac

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I like having access to my files from any device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying how Microsoft 365 Family allows you to have your files anywhere you need them with 1TB of OneDrive Cloud storage.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to move to the subscription version of Office due to my former use of the full product in the past. This product gives you the same features and functions, only for multiple PC's and although you have to renew it each year, you are assured of keeping the product up-to-date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office products for a long time, as of today hasn't seen mayor changes. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for family business and School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! Would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can i say this a great use for the family the whole fam loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to friends. The auto pay should be optional.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Software Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 computers from Best Buy for Christmas and needed office I would have gladly paid what I did for it for each computer...but this allowed me to download it on both of my new computers plus 2 older ones I have (and I still have 1 download left), finally a great value in software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install! My family and teenage daughter use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is the standard for excellence. That it can be shared with five family members is a great additional feature. The 1 TB of cloud storage per user is yet another valuable benefit that is much cheaper than purchasing the same storage separately.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Installation Problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was not installed correctly and still having problems. Each time I called Geek Squad Support, they made the problem worse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is must have for everyone with a PC or MAC computer!

    I would recommend this to a friend
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