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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 11,219 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and I was already familiar with microsoft word, excel and powerpoint. I am still learning it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for what I need it for. The cost of having to renew this every year is a bit much at 100$. Be better if it was good for at least 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked as Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logged into my Microsoft account and redeemed code so that purchases are linked to account instead of computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DroneDaze

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, keep everything up-to-date and very convenient to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more cost effective than buying computers with preloaded office. If you keep a computer less than 3 yrs, this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to redeem and download. Also, it's not difficult to share your subscription with others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAPER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer paper would buy again. No smearing or smudging. Dries quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a good product, however I bought it for Publisher which is way too complicated for an old man like me to effectively use!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Golfdog!

      Glad to see that you are enjoying Office 365 overall, and thanks for taking the time to leave your review. We might be able to help demystify Publisher for you with one of our training pages here: https://support.office.com/en-us/publisher.

      That page can step you through all the features of Publisher and you'll be a pro at it in no time. Thanks again!

      Regards,
      Jonny
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    consider a free trial pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good starter pack to test out office 365 features, be sure to check that it auto renews after 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college student son and very helpful and important.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the old days when you could buy it & not have to buy it again the next year, but other than Best Buy forgot to authorize the code it's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office the only REAL game in town.ø

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a planned purchase. Although I screwed up the installion, Bryant was able to rescue me. My Hero.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't say much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this product. It works fine, we either buy this and get the upgrades or buy the product outright and eventually have an obsolete product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I am now able to not only have the service but to also be able to share with my children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Office 365, but for one device, it didn't come with Outlook. This one came with Outlook and I installed everything and it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac girl with windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's self explanatory. This is a good product but getting too overpriced in my opinion. If you're in school go with the school version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Learning, just purchased.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant differences from old Office but all worthwhile. Especially like the dictation capability in WORD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service... Worth the money that I spent. Plan is honored exactly as expected per the contract...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Update Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Change for the sake of making change and a profit, this is the worst "update" version of microsoft yet. The graphics are horrible and the overall program is confusing at best. Where is the improvement Microsoft? You're just taking our money now!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    complaint for trend micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went techsupport last nite, couldnt connect or understand tech. went to store and they said it was just of line, and would come back shortly. went to chat and after 454 minutes no reply. tried to go aon line to activate and couldnt. not good supoort.

    No, I would not recommend this to a friend
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