Customer Ratings & Reviews
- Model:
- 6GQ-01354
- SKU:
- 6344087
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was free and have not installed it. I would not purchase this.
No, I would not recommend this to a friendI don’t know
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not mine. A gift for my girlfriend. Have no idea if it’s good
I would recommend this to a friendDouble billing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft trying to charge me again. After paying Best Buy
No, I would not recommend this to a friendno real opinion yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the software such a short time that I don't know how much I will like it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your thoughts! As you continue to use Office 365, know that Microsoft has a whole website dedicated to helping you get the most out of your Office experience. Reference it for articles, guides, videos, and more whenever you want to learn more about your Office product: https://support.office.com/
We're happy to have you in the Microsoft family!
Sincerely,
Jo
Office Customer Care
Did not receive yet.☹️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive this item yet but was charged, so cannot review it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tess,
Thanks for sharing your review. We recommend that you reach out to Best Buy for help tracking down your purchase.
Best,
Nelson
Microsoft Customer Care
Not the best product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The difference in running 365 over OIS vs Microsoft is very difficult. I don't really like it.
No, I would not recommend this to a friendDon't Bother!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and use google doc. Purchased this for my kids chromebook for school. What a waste of money, the software these kids use now a days does not involve the need to purchase Office 365. To add, installation of this product is quiet poor with not so intuitive install instructions.
No, I would not recommend this to a friendNot needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't use it, should not have bought it, I don't have home office
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you purchased Microsoft 365 when you did not need it for a home office. There are many features of Microsoft 365 that can benefit a person that doesn't have a home office, like the 1TB of OneDrive cloud storage that lets you backup your important files, or Editor the app that helps correct spelling and grammar even when you are writing emails online. We hope you give us a try; you might find that it has some features you really like.
Best,
Nelson
Microsoft Customer Care
Bound by Microsoft
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is what it is. I would say only advantage was it has up to 6 licenses.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. Being able to share the subscription is one of our favorite features.
Have a great one,
Nelson
Office Customer Care
Office subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting an error message when trying to set up my account
No, I would not recommend this to a friendGood program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what's it's supposed to. I don't like that I have to buy a new subscription every year.
I would recommend this to a friendDidn’t use it much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to change of personal and work habits I no longer use these programs much
No, I would not recommend this to a friendNot yet tried
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't tried this yet. So I'm neutral on my review
No, I would not recommend this to a friendGoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but is high in price and I don’t like the automatic renewal
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Pete,
Thanks for sharing your review. We're glad to hear that you like Office 365 Home and we'll pass along your feedback about the renewal.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Little hard to figure out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The office 365 slowed down the iPad and computer till we turned off the automatic download
I would recommend this to a friendWhatever I need is here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have preferred to buy a Pro Version, but it was not presented to me at the purchasing moment.
I would recommend this to a friendHaven't loaded it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for the beginning of the school year in the fall to maximize my annual usage.
I would recommend this to a friendNot happy with availability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the software itself. What I don't like is that I was forced to buy the more expensive 6-12 person version because my local store didn't have anymore single person versions available. You would think that during a Return to School sales event, the store would have plenty in stock.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you weren't able to purchase the version you were hoping for. In the future if you need help with anything you can contact our Customer Support Team here: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it wasn't so expensive; but it is needed when buying a new laptop.
I would recommend this to a friendDownload
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software will not download & Geek Squad will not help.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear about that. You can always redeem you product key by following the instructions here: https://support.office.com/en-us/article/activate-office-5bd38f38-db92-448b-a982-ad170b1e187e#bkmk_activateoffice.
Hope that helps,
Nelson
Microsoft Customer Care