Customer Ratings & Reviews
- Model:
- 6GQ-01354
- SKU:
- 6344087
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Hostage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Felt like a hostage to access my files had to buy after subscription expired
No, I would not recommend this to a friendwasn't delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received my Microsoft 365 from best buy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We recommend that you reach out to Best Buy to get help tracking down your product key. Thanks for sharing your review.
Best,
Nelson
Microsoft Customer Care
Great accessories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great accessories to have, but I think should be a one time fee to have.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Tina, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
Not as good as expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well with Android phone or tablet. I was very disappointed.
No, I would not recommend this to a friendDon't know about it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get the subscription card with needed code to install Office.
No, I would not recommend this to a friendSubscription vs. purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like to have to renew each year. Prefer outright purchase
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jim,
With our Office 2019 perpetual licenses, you're able to have Office with a one-time purchase! To learn about the differences between Office 365 and Office 2019, follow this link: https://support.office.com/en-us/article/what-s-the-difference-between-office-365-and-office-2019-ed447ebf-6060-46f9-9e90-a239bd27eb96?ui=en-US&rs=en-US&ad=US
We hope that helps!
Sincerely,
Jo
Office Customer Care
Not very easy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I installed this program I kept getting e-mails galore about my service running out.
No, I would not recommend this to a friendGood deal, but auto renewal program is cheeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will sign up for the yearly auto renewal program when this one expires.
No, I would not recommend this to a friendGreat product used office for years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. I have to renew every year instead of when I get a new device!
I would recommend this to a friendNeeded new desk top for my office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought a total 5 I pad pros two tv and and a 27” IMac in the last year. I returned the IMac. Reason: One: I can never get my rewards to match my business. You reward programs only get me 5 e-mails a day with no reward no matter what I buy or buy into. You are a one way street. Two: When we got the 27” I Mac we bought a software package on the suggestion of our sales person. (it was the Excel for MAC) it was not correct for the functions we need. Hey stuff happens but when we went back looking for the proper software solution we could not have been treated more professionally by this sales person so we returned the IMAC and brought our business else where as we will for all our business and home needs in the future.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It looks like this is a review for a IMac on the Office 365 Home product page. Is there anything we can do to help?
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good program just wish it did not cost so much
No, I would not recommend this to a friendword is definitely buggy on my Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works great on the office PC but on the MAC, it is super buggy
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had issues with download but after geek squad assistance there have been no problems.
I would recommend this to a friendIts ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far it’s been good for the moment of use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jojo,
Thanks for sharing your review. We're glad you are finding Office 365 Home issue free. If you ever need help in the future feel free to reach out to our Customer Support Team here: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Very expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive when you consider you have to renew every year.
I would recommend this to a friendHard to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not have clear instructions on how to install. and if you ask a customer service they right away want to send you to a department where they are going to charge you up to 200.00 or more. It is alo not clear how to install on other devices.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience. We would love to help you install Office 365 Home. You can follow the instructions in our help page here: https://aka.ms/AA4rq32.
Hope that helps,
Nelson
Office Customer Care
OK. Not as good as laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting a more robust software. Maybe my expectations were too high
No, I would not recommend this to a friendprogram
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i called micro soft , and trying to download the program will not work on my computer
No, I would not recommend this to a friendNothing special
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little hard to make it work but at the end no problem
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We're glad you were able to figure out the installation in the end. We do have a troubleshooting guide here in case you need to reinstall it here: https://aka.ms/AA4rq32.
If you ever need anything please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
I use these products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I probably would have been fine with just one user vs 5 but it works well
I would recommend this to a friend