Customer Ratings & Reviews
- Model:
- 6GQ-01354
- SKU:
- 6344087
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Confusing graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite Just dont like this so to each his own Ghjkfghjfhkdhjjfgju
No, I would not recommend this to a friendReturned it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just don't like the way software is going. Sure you can use it on 5 devices but who needs this on 5 devices. Really don't like the yearly fees coming down the road. Feels like the consumer is getting squeezed for more money.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello WallyGator, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
Horrible Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife after buying a new Macbook Air. It took us 8 days to install it. We took it back to best buy for help and they had the same installation issues. If I could do it again i would walk past that Microsoft product.
No, I would not recommend this to a friendgreat product. easy to install and user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great office product to install and user friendly and all my files merged with new version
I would recommend this to a friendProblems signing in with some regularity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this program can be very frustrating as there are often problems signing in.
No, I would not recommend this to a friendNot great for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told each person who I share can use under this 99.00 Found out only me can use on different devices I need to cancel this and go back to one user. Terrible support hold time ridiculous all I want to do is cancel now and hold time sucks transfer transfer transfer.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We wanted to jump in and clear up and you and the people that you share your subscription with can use Office on multiple devices. To install Office 365 Home on another device you simply log into your Microsoft Account on the new device and go to your subscriptions and install Office from there. You can learn more about it here: https://aka.ms/AA4rq32.
If you need help sharing your subscription you can learn about that process here: https://aka.ms/AA4rino.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
over priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have got mine for free, but turned it back in when returned my tablet.
No, I would not recommend this to a friendNot a “home” product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annual renewal for home product it is not-this is for an office
No, I would not recommend this to a friendSoftware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to install. I had to take it in to have a pro install it
I would recommend this to a friendWhat went wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on 4 computers on 1 it froze computer and needed a factory reset
No, I would not recommend this to a friendCharged for a free add-on Item!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I added this as a free add-on with a printer that I ordered. I canceled my order and this item was still charged. I have not and will not use it even though I was charged over $40 for a 3-month trial. Would've been cool for free..
No, I would not recommend this to a friendSharing with other devices failed!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my computers, but not happy with Office 365!!
No, I would not recommend this to a friendMicrosoft 365
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most powerful, feature-rich office suite Smooth collaboration features Distraction-free focus view in Word Convenient automated features in Excel Regular updates with added features Includes access to web and mobile versions
I would recommend this to a friendNot loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to install this several times and it's still not working properly.
No, I would not recommend this to a friendNot a Microsoft fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it to make sure my wife could have the tools she needed.
No, I would not recommend this to a friendConfusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not give instructions for use with chrome book.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Gertrude,
For installation help with Office 365 Home and a Chromebook, please follow the instructions listed here: https://support.office.com/en-us/article/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad
You can also contact our Customer Support Team for guidance and support with a Chromebook install of Office at this link: https://support.microsoft.com/en-us/contactus/
We hope that helps.
Sincerely,
Jo
Office Customer Care
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just don’t like the pricing option & auto renewal.
No, I would not recommend this to a friendLoaded it to computer then refused access
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a pain I needed this product & unable to open
No, I would not recommend this to a friendWhy include the trial version?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why does BestBuy include a trial version of this software, even when you buy and pre-pay for the full 12 months version?? Could it be to confuse the purchaser during the activation procedure? Mission accomplished-
No, I would not recommend this to a friendCould be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very hard time downloading it even with tech support.
No, I would not recommend this to a friend