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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 11,168 reviews
  • Rated 4 out of 5 stars

    Expensive in the long term

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the new way of having to pay a yearly fee. It should be a one time purchase as before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, no problems. I felt it was a decent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Organizer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have I’m used to having this item installed on all computers still getting used to annual buys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the new Microsoft Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Microsoft Office, especially the fact that Microsoft partners with Linkedin and bring to the market this new featured in Microsoft Words called Resume Assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the price of the card and what it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the updates, I had to upgrade to the family plan and share these apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Office 365 add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about an annual subscription to Office, but with several computers in the house this has turned out to be a great buy. Easy install, programs work and get updated regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product recommended by my friend he bought last year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant function without office. The 365 comes with the new AI whoch i dont like...

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MICROSOFT 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft 365 is absolutely needed on all computers and laptops. It provides Words, Excel, PowerPoint and many other great software.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With one low annual price I now have access to all of the Microsoft products that were to expensive to purchase separately. I will always have the latest updates, for the low annual price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product to get our new computer up and running and provide all the services we need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Makes it easy to add Office suite to a Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of Microsoft without the hassle of Windows!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can now use this on tablets and phones.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price for 5 licenses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price for 5 licenses on this software, a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for multiple devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family subscription has been a great addition. Cost wise it is very effective across multiple devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you more than 2 people in your household or work this is well worth it as you get 6 total users

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software helps with everthing that i need love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent tool app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a success for those in a work group or families with children and having to share is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer and accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two computers for my son and daughter. Although my sons was great we ended up taking my daughters back as it froze and we could not reset it. the geek squad even tried upon us going to see them and they could not either. I thank the Geek squad for what they tried and the great advice they gave to us.

    I would recommend this to a friend
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