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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 11,168 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is a necessity nowadays in order to function in every work and ladies at installing are the best asset Best Buy has

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for accessing my into anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several devices and needed to access my saved documents from each of those devices. Office 365 makes it easier to store and access documents and update them from any of my devices at any time.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so easy to just go in, pick up the card and when you buy it, it's all done for you. I am a Mac user and still get the Office for the compatibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is an “All-in-One” Home Use Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Microsoft 365 has been first rate. It provides all essential features needed for home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 for the price and up to 6 users! Easy to activate and install too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as always. I buy this every year. Best buy has it with great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Don't Understand What This Really Does

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this does what it is supposed to do. All the Microsoft software works and is updated. Best Buy didn't send me an email (as they have in the past) that my auto renew was coming up. I had intended to cancel the purchase and auto renew but seeing that they charged my credit card nothing I could do. Still don't know if I need to keep paying yearly for this based on what other people have explained. A little in the dark on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i would expect. Not to metion its a good thing for the whole family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend due to this being the best deal! Multiple devices for yourself or for family members, this is what you call a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    i appreciate microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the software was very useful for all the task at hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Business Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to connect my business computers and workers to this Microsoft 365 so we can keep in touch with each other work and work as a team.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great! Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy! I recommend this to people to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a family

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the whole family whether school or business use just wish the product key was not only on one receipt.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Office needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Office on my Mac and this item fit the bill!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simply great and easy to use, user friendly....!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    UM well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like the other ones before just more user easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is taking a little getting used to Microsoft 365, new to me. But, I have mostly used Microsoft products all of my computer life so I am figuring it out. It will be fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product though still expensive. Not sure why computers don’t come equipped

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Needed for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download. It was quick and efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Note: Auto-Renewing thru BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is a terrific product, I have been using it for several years with my family and am very happy with what it offers. I will not go into detailed review here as many have already described it well. I do want to highlight a caveat with this version from Best Buy. Check the fine print. This is an "Auto-Renewing Subscription". This version ties the payment to Best Buy (not MS) - so you cannot manage it from your Microsoft Account. You must manage it thru Best Buy. For some this may be convenient. However, it could pose a problem if you want to extend your subscription on the MS site, or using a Physical Card purchased from another retailer. Just consider your options before you buy this version.

    No, I would not recommend this to a friend
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