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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 11,168 reviews
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Love the changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I can use it on 5 of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this a very good deal for Microsoft Office 365 subscription. I can share this with 5 family members. I highly recommend to backup/sync all of your Office files and documents into OneDrive. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well so far, can use it on more then one unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convience of Microsoft for the family without having to do monthly payments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FULL SERVICE SOFTWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 for more than one device is just what I need because I have multiple computers and a tablet and this makes every "work" and I don't have to deal with problems of compatibility. Word is the choice of most publishing entitites and I do magazine articles so this is the best choice for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC user for 30 yrs with Office, now on a Mac with 365. Getting better as I work through the differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self explained here. Microsoft is always where its at and with this the whole family can have what they need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting use to this item, I like how you can make spread sheets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyOffice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software download or recharge went fine. I have high expectations that a software manufacturer would have no problem delivering software via the net, but was surprised and happy it went as advertised.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      This is great feedback! We're very happy to hear that your experience was hiccup-free.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Auto-Renew Software - Pricey But Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive if you don't use all this has to offer. Must be renewed annually at $99.00. I used to buy the software for much more but didn't need to renew it. This is an auto-renew plan so watch for the renewal notices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription cancelled in error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription looked like it was working when I entered the key but shortly thereafter it stopped working - within a month's time, when it was supposed to have 15 months of subscription period. I have written to Best Buy and there was no response. I am thinking there was some error - and once fixed by Best Buy, it should work again. Until then, I have put only 3/5 stars. Full review after the subscription gets reinstated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent attention

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, Excellent attention to the personal, I recommend the place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the programs in one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to pass this out to all my family and reap the benefits of Microsoft 360

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buying direct from Microsft next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just purchased the 1-year office for my home computers and installed them all. Not even a month later my subscription said it had expired. After several phone calls I was finally able to speak to a Microsoft rep and she advised me that there are technical issues with Office being bought at Best Buy. I was given credit + extra months through them. It was really a hassle. I had never had this happen before but will renew my Office directly from Microsoft next year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most recent Best Buy purchase was great. I was attempting to purchase a 12 MS Office license and was informed there was a 15 month license available. I liked the idea and appreciated the new information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you need to get the job done in the world today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from Office 2010. I was concerned it may take a bit to make the switch but it was easy and is filled with so many new features. Very nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great - Easy Setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an personal account for a couple years - purchased this to use with the family - great value if you have multiple people with a need - I like the fact I can see all users/devices in my Microsoft account.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 4 out of 5 stars

    Everything you need is here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle has all the essential software one could need for home use. Plus, u can install it on like 5 devices. A must have for your personal home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this year after year to keep manipulating my documents’

    I would recommend this to a friend
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