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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11169 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 11,168 reviews
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Latest universal MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its a mixed bag. The fact that you get 5 installs on PC's... AND you get 5 more installs on Tablets/iPads. That's a deal. On the other hand, some of the new and improved aspects of Office 2013 leave me befuddled. Most notably are some features taken out of Outlook versus the older 2010 version. So I've actually re-installed Outlook 2010 and am using it in place of Outlook 2013. So if you need Office, its great to have the ability to spread it all over. On the other hand, if you already have what you need installed. I can't see the value in upgrading to 2013 over 2010.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office! Yey!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product. Best buy makes it easy to subscribe!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 computer user subscription mode. They just went from a front load payment system to a yearly one. works on both pc and mac whats their 2 complain.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really in need of some office software and wanted the best deal I could find. This was it! I got so many options in just this one deal. Plus I can put it on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Family 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I padded my existing MS 365 subscription. My subscription will now end sometime in 2025.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not like about this is that it is only good for a year but it I was able to download it to more than one computer so that kind of outweighs the 1 year thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced for the number machines this can be installed on since I am replacing multiple units that have individual installations. This allows me to continue to conveniently use Microsoft products since Google applications have limited functionality in comparison.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issues with MS 365 renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues after renewing MS 365 subscription. Had to call Geek Squad 3 times to resolve the issue with software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with the new laptop integrated seamlessly and worked with the wifes iPad. will be able to incorporate into other family members projects as well as some work projects that we will be using together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to load and share

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading was easy and fast. Now my kids can do homework on the same software they use at school. Look forward to loading on all my devices and taking advantage of cloud space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    MICROSFT 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT IN RELATIONSHIP OF QUALITY AND PRICE, 100% FUNCTIONAL, IDEAL FOR THE WHOLE FAMILY AND SUPER EASY TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice software bundle that will meet most all personal needs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    It works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is smooth and simple to install and you get the must updated templates all the time. Great product and I love that I can install it on five devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the automatic cloud back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit that I hesitated before "leasing" my Microsoft office rather than "buying" but I am very happy with the automatic cloud backup from my 2-in-1 laptop. I no longer worry about back-up while I'm on the go. I have yet to leverage the multi-machine access feature, but plan to shortly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great software for home users w multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for home users w multiple devices. Five devices + 5 tablets/phones. + !TB Cloud storage for each user. VERY REASONABLE price for Microsoft Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for all equipment the work is perfect program perfect velocity is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adequate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate if one doesn't need the "bells and whistles" of the Microsoft 365. Used each generation of this product for over 20 years.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Best subscription software around. Works on multiple devices across all platforms, plus 1 Tb of cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Great item and for 5 people to use. Put it on my computer, and I pad Easy to renew every year! Whole family can use it! Very Happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit misleading about number of people

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is good. What is misleading is that you can't share the license with accounts that are not your child account. If you want to install on other accounts, you will have to add them to your account as a child account.

    I would recommend this to a friend
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