Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 11,168 reviews
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this addition to my iPad for my business needs. Great purchase, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we have all Apple products, we are able to install the Microsoft Office suite on 2 laptops, a, I-Pad and 2 phones for $99. Its a great deal. We appreciate the salesman at Best Buy making us aware of this. Before, I paid $69 for 1 year/1 computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making writing easy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love 365 especially when combing withe copilot is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! It fits our family’s need very well.. will buy another one soon…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good with this purchase definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a new PC I transitioned from two individual licenses for Office to one license that covers 5 devices. No problems in loading the product onto a smartphone and multiple computers. No problem with documents created on past versions of Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Worth it especially since you can use it on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft-365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent and very useful in helping us conduct our dally use of our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is Microsoft. 365 is great. It helps me with my family, work, and homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second year I've purchased this. It is a geeat program. Does everything i need and more. Super happy they made it in a family plan! Good priced.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    excellent way to stay up to date with ms office.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and activate. Being able to apply to 5 laptops is outstanding. I do not have it on my phone even though it is an option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is a fine product. While it seems pricey and you are required to pay an annual subscription, in the long run it is likely a better deal for most users than paying outright for 2016 (assuming the annual fee does not increase). Instead of just the security updates that were available with 2016, you also get functionality enhancements. And you know there will be significant enhancemenst over the 4 year pay-back period.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy to hear that Office 365's continual upgrades were a feature in your decision making. We're always working to improve it and we'll continue to roll those improvements out.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Easy does it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to purchase Microsoft 365. I feel it terrible to charge for this program yearly and at an aggressive price. However I do love using it and it’s very easy to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product in both my MacBook and windows laptop. It’s very comfortable, it gives us chance to install in total of 6 devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with my computer and I am glad I did it is awesome for family use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lord Anthony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software works fine. The download process should be easier to do. Loading on other units should be easier also. If you know Office it is ok, but moving other software documents and file is a little difficult.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Product serves it's purpose!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product serves it's purpose! I'm just disappointed that Microsoft force you to purchase their subscription instead of being able to buy the product out right!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's were the ones who got it, when they bought their laptops it did not come with this program...they were the ones who bought it and they love it.. Before they would only use the laptop for games and to surf the Internet now they actually use it for something productive..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well - wish it was local

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the Office 365 modules...but I don't like that they are hosted in the cloud. I don't like that I don't OWN it...but will have to re-license it in a year. The alternative was worse...no support after a year. It's like most Microsoft products anymore....take it or leave it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary item

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely costs more than it should for everyone's day to day use.

    I would recommend this to a friend
Sponsored