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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 11,168 reviews
  • Rated 4 out of 5 stars

    Prefer No Subscription Version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Subscription Version seems to have access issue and requires login often. I would refer a regular install version with forward and backwards compatibility.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great deal on multi use software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 children away at college, a personal use laptop, and a tablet. This is a very economical way to get the software needed by all the devices at their separate locations. I would highly recommend this package to anyone in similar situations. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the 6 laptops we purchased. Great addition to the laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this was I installed my desk and lap top. It came at a time I needed it most and it has been working well. Opens and runs so fast, thanks to the Agent that recommended it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that 365 Family is helping you out at the time you needed it most! Thanks for sharing your experience with us.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and needed the Microsoft products with it. I purchased the family package so a number of products could be covered in my household at a savings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is MS Office, if you need it, you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you office for a year with other benefits like OneDrive space. If you need MS Office instead of a copy cat like Libre Office or Open Office AND you want to keep it up to date this is a nice option. Buying it with a new PC can really keep the cost more reasonable also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharing is sometimes difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, a little difficult to share between the family.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    6 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss being able to get the versions for life, but divide by 6 next best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great productivity product. I have one from work for free but needed the ability to work privately.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome! It is easy to understand and use. I can utilize this item on 6 different devices so it is well worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What's all the fuss?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two problems from the 2016 version continued into this 360 version (1 in Outlook, 1 in Excel). I like the enhanced type-ahead feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this edition of office! It was easy to learn and also easy to teach to my kids. I also love that we could use it in up to 5 PC's. Microsoft never lets me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a helpful item. It’s convince for a whole family. Me and family love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and had everything we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable microsoft product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been an ardent user of office products since the early 90s. Haven't come across a better product. It is benchmark. Nothing comes closer to Microsoft Office ..hands down !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS & the Cloud Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's mostly the MS Office we're getting accustomed to but now with the power of the cloud which is really a great feature. It's a little pricey due to annual subscription but at least you always have the latest MS Office this way. A need for any professional or college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software for MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for up to 6 installs but I only used 1. Hopefully, I will use the other 5 soon. I was disappointed that the software was not included on my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    All you in one convenient setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, work, and home. Convenient and more intuitive than past versions. Price is reasonable and well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi purpose benefitted us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked being able to have more than one laptop serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give it try, you might just like what you see

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product for someone who is trying out Microsoft 365 for the first time and has never used their products and have family that will also be using it or you have other systems that you will be using it on (tablets, other laptops, etc.). This way you can try it out for three (3) months and if you don't like it you can cancel and not have to continually purchase it. But if you like it I would definitely recommend either purchasing the one (1) year plan or doing the auto renew plan where it auto renews at your purchase price. Downloads on other systems is SUPER simple after you create a Microsoft account. On that system you want to download the Microsoft 365 on, you go to your Microsoft account, log on, then you can download it that way, or you can send links (email, text messages, etc) from the first system you downloaded and created the Microsoft account from and then they can download it that way. It is super simple and it is great for families who have children in school who need word, excel, powerpoint, then they can save it to OneDrive and log on from school and get the work from there or several other ways (there are so many ways to do things). For working families who need to share word, excel, Access, powerpoint, etc, they can all do it right from there. They can save it to OneDrive and share it to co-workers who can track changes, send it back, send it forward, etc. and the work is all saved on OneDrive. It is really fantastic, especially for start up business' or families on the go! Give this three (3) month 365 a try!

    I would recommend this to a friend
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