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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 11,168 reviews
  • Rated 5 out of 5 stars

    As good as advertised

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to get the Microsoft suite of applications for the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Covers all the needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software makes running my business much easier with all the included items, it's also a great price to install on five PC's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install and activation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ability to put this product on all my devices and share with my family and still be legal with the licenses. I really like the upgrade method in which I will always have the most current version of Office. Microsoft - great idea..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal a lot of accounts to share between PCs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home/Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft Office and I love the fact that you can use it on more than one computer because there are multiple uses in my home and it saves us time all having to buy it separately

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you are enjoying Microsoft 365 and its ability to be shared with your family. That is one of our favorite features too.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This is the new & upgraded Office 365.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This suite of tools which is now called Microsoft 365 was formerly known as Office 365. It is a great program if you need to have access to Word, Excel & Powerpoint. They have upgraded numerous features in these programs and for the most part is user friendly. I like the vast amount of options that are avilable to customize your work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is always coming through. We needed this for more than one computer. Great price, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love the added online 1T storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product can be shared easily with other user in my group, Like the use of the cloud One Drive for access from any computer no matter what platform or OS.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Easily employing Microsoft Office for apple goods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my apple laptop. Would prefer a longer term of use and not be subject to auto renewal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you need MS office, this is the cheapest way.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. gone are the days of buying it once. Now you have to pay rent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 Family Suscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family subscription is great to share with family members. No need to all purchase individual products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mocrosoft 365 Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good value for a family of 4 versus the individual price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Love having all the new products and features. Just wish it was longer than a 1-year subscription as it gets costly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy Installation & Very Reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find products based on digital technology that are changing as rapidly as personal productivity suites are a good value for subscription services. Upgrades are no longer a constant reevaluation on whether the cumulative small (or substantial) updates are worth repurchasing the latest the latest version. The improvements are provided when necessary as part of the subscription service. I also find the Family Package a good value with three people and multiple devices in our household.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jim,

      Thanks for your review. We're glad you are finding Office 365 Home to be a good fit for your household. We love the subscription sharing ability too.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Family Sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent that it can be shared with my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomendations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall design could be improved. Regarding the operability, it has improved a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New "aint" always better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 10 was so much easier. Now i cannot find nasic tools AND I have to pay for tje privilege pf being less productive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Win/Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always my go to when it comes to office supplies whether home or in the office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Great software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price matched in the store and saved $20...what could be easier? Great software package on the Mac...highly recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the multi-user pack of MS Office was a good idea for our family. We use it for grandparents, parents, kids and grandchildren alike and do not have to worry about accidental problems because there is always the ability to re-install.

    I would recommend this to a friend
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