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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11169 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 11,169 reviews
  • Rated 5 out of 5 stars

    Love Microsoft Office

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the price for 15 months. Love Microsoft products and software. You can’t do anything with Windows products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is useful for up to six people.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can go either way

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went off MS and on Apache open office free software for a bit. But you have to update it all the time because otherwise you end up getting glitches or anomalies or bad programming. So I thought pay for it go back on MS but instead I find you pay for a service it's updated but you still get Glitches anomalies and Bad programming. You might just want to use the free open source And its interchangeable. Apache open office if Microsoft is not required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals that allow you to share with family and friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clip Champ is not worth it. Overall subscription is disappointing. Going to use Webroot instead of Norton.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This downloaded fast and is updated from previous years. I have not used all the features yet but Word and Excel work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, I went to get Office 365 Personal and your employee showed me how to get Home version for $20.00 cheaper than Personal version. Great Deal, got softwar for 5 PC and mobie distro's. Thanks Best Buy. Dwight

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Great Concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only draw back is that I have to pay for this annually versus owning it outright. Upside is that you will always have the most current version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a decent price. Activation was wasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal, love the fact we can share with family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the one for one person but I needed it for my wife computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good profit I can share that with my family to their study or work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    v

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My family and I have taken advantage of this subscription so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly what we were looking for to update our computers. Like that there was 2 choices as far as how long you could use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    MS Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Family is the way to go for all your document, office, and financial reporting needs. And the family edition allows multiple people to use the suite with their own unique profiles. Love it. Only downside is that it's a subscription service from month to month or year to year. You can't just buy it outright. Everything else are positives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family plan perfection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the family plan because my wife and sone can use it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught this on sale and it is worth every dime. My daughter uses MS on her iPad, my son uses it on his Surface and my other daughter uses it on her desktop PC. We really like the upgrades and always having the latest versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 is a Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great products, no computer is complete without them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software upgrade. Have used since initial microsoft office o troduced. Very economic to have same software on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and useful for the whole family. Helps keep everyone organized.

    I would recommend this to a friend
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