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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 11,168 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase the office suite for my laptop but didn't know which version was best for my needs. The salesman helped explain the pros and cons of each and I was able to make the right decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Office deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for family: One Year PLUS 3 extra month for $99 .. Awesome deal with a new device. Even you may get it for less with an iPad !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great product and cost is good as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for what I'm trying to do but I'm not getting everything I can get out of this product. There are some programs that can be set up to help me with my everyday life and I'm trying to figure out how to set them up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how I feel about the subscription model, but got a good deal. Like that fact that I can load on multiple machines and multiple tablets. Don't see that many changes from the most version of Office, other than sharing being enhanced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the subscription that allows up to 6 different users. Install on my PC was a breeze, but my husbands laptop was another story! Ran into issues with old email address, etc. We exhausted what we could do, so we called Microsoft help & the rep was AMAZING!! Worked with us for over an hour & resolved EVERY. SINGLE. ISSUE!! Will purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent office tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is an excellent letter, report, accounting, publishing, and presentation software bundle. The time, cost and effort that Office 365 saves me, and the flexibility that it brings to the desktop is just phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome, I am glad I had it for me and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denise B

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the family, would recommend this product to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this software. I can get a lot done with this software. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is very necessary to everyday work life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this family subscription and I am glad that I did because I get to share this with my girls and still have it on my desk top. tablet, laptop and my phone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carr,

      We appreciate your review. We're glad to hear that you are taking advantage of sharing your subscription with your family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy buy with online purchase, Found the site easy to maneuver through and quick and easy payment. Conformation was fast and correct. Thank you, RandyT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I expected and more. So many features are added to this version and I love it. I am still learning to use the new functionality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alfred,

      We're excited to hear you've found the added functionality to be a bonus! No matter the task at hand, your new Microsoft 365 Family subscription has been designed to assist in tackling whatever it is you need to accomplish. We're thrilled you continue to explore and discover new features! Thankyou for taking a few minutes to share your thoughts with the community. We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product .I will recommend it to anyone who may want to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 users...was easy to invite and set up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shareable Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can share this product with my family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this version because I needed MS Publisher. I'm not so sold on the idea of having to pay an annual fee, but we'll see in the next year or so how the upgrades are working.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    MS365 working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for Excel & employee recommended the 6 PC unit. It saved me money & gave me what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Wonderful Discount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to BestBuy for selling such a great Microsoft product and wonderful discount to me, I greatly appreciate it. We have several laptops and desktops, and those iPhones/handheld/smartphone devices, so this works great! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the Apple "equivalents" of Word and Excel can be a mind numbing and frustrating experience. This program puts you into more familiar territory and will keep you from sending emails with gobbledygook attachments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will never succeed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review MS Office? It'll never make it. Poor idea. Nobody will use. What is a spreadsheet? Power what? Needs to be completely reworked.

    I would recommend this to a friend
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