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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 11,168 reviews
  • Rated 5 out of 5 stars

    Very essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very essential for every day work. Family subscription is the cheapest to share and even better with the deal. I love the 1 TB cloud space included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      It's great to hear that 365 Family has been essential for getting your work done. We're glad that you love the OneDrive memory!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Microsoft 365 plan for family. It was installed without problem on my husband's new laptop. I tried to install it on my existing laptop and have been unsuccessful. Something about my husband has to send me an invite to allow me to download the program. For someone not tech savy this is not easy. It would be much easier to load it using the "key" that came on the receipt.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no significant added features to this version compared to so many previous versions. Microsoft completely messed up my subscription and it took an hour on the phone with support to straighten out the mess they created. It's exactly the kind of ineptitude I expect when I buy Microsoft products and it was the impetus behind my switching to devices made by Apple. Unfortunately, Apple doesn't make a product that is as good as Office, hence I am forced to continue dealing with Microsoft as objectionable as that might be to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 Home is a terrific value! Your receive use of the current versions of Microsoft Word, Excel, PowerPoint, OneNote, Outlook, Publisher, AND Access for a year at a very reasonable price. And with this (Home) version you can install the programs on up to 5 computers, Windows OR Mac. You are also able to share your subscription if you want to. And in addition you also receive 1TB of "cloud" storage on Microsoft's OneDrive for every user of the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is a great laptop and converts to a large tablet too. It is fast and has great graphics. It is surprisingly sturdy, but heavy. This gives you and old laptop feel that really works for me!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Software you can't go wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need Microsoft products, you have to get it anyway. I Ike the fact you can have multiple devices. I downloaded to my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase choice. Easy to use. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about upgrading to this product. i had never done a subscription service like this before for software. Ive been using it for several months now and it works great. It is updated regularly with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Better choice for licensing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to allow more than one computer to have full office. Easy to share license to another person through the ms site

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good add on

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I purchase this for my son along with his on one desktop computer it’s really worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Compare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying so far We will see if it is worth the extra money then buying the Teacher and Student as that is what we have had in the past.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is an excellent product, haven't used all of the features yet. I look forward to writing papers and expressing my opinions while using this product, and I going to enjoy my year subscription to skype.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Keeping me up to date

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this office. Easy to use and understand. Have it on a couple different devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and operate, purchased 2 other HP computers from Best Buy in the past with great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I need a lifetime membership for this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, getting the 1yr pass has extra perks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s microsoft office... you need it if you do lots of typing or work with spread sheets. It’s cheaper to get the 1 yr pass if you buy the program in a year or so there will be updates so just get the one year!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product if you have more than one device to load it on. I have 3 PC's but it can be used on laptops and tablets too. The registration part is a little time consuming but well worth it. I do highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife best buy was great with explaining the benefits of this one over the single use thank you great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody needs Windows 365, easy way to get is electronically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 360 is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not explained it was on the reciept but then we got it al resolved and its been very helpful for my entire family

    I would recommend this to a friend
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