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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 11,168 reviews
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Unable to add to existing subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not seem helpful if you already have a subscription. You cannot add it to your existing subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 1/2 off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy transaction. It was a good deal because it was half price. I think normally Microsoft office just cost too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal..crazy awesome deal… Deal of the century!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace windows 2010 which became end of support in Oct. Only installed two days ago , there are some differences but nothing major so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LTzOffice365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and used it immediately. Works great and I’m able to add it to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of having up to date Office software is wonderful and although Word and Excel are free from Windows 10 Store, Office 365 includes PowerPoint, Publisher and Access too, a real bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it for my business that I am getting together plus my daughter and and lady also needs it so it comes in handy for the family pack.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working for your whole household.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Microsoft 365 family use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good. It works on all devices seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what the family needed we really enjoy shopping will always tell others Excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hate to have to pay for this every year, but it was our best choice with two kids in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect connectivity to productivity tools everyone needs!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. Compatible with all programs that the college uses. Easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides all the important Microsoft Products and plenty of Cloud space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to share with 5 additional computers so my college kids can do what they need to do without worrying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great protection system for your computer. I have tried many others and I will only use Microsoft 365 from now on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is protecting your computer.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    purchased for schoolwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my children to install on their ipad minis and for my laptop computer; it was a bit difficult to create an account and install but after a while, my husband was able to install on all devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution for multiple devices and heavy workload. Not a big fan of OneDrive, but the software is becoming more user friendly with time

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office365 Home (5PC)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to have everyone in the house using the latest Microsoft products on so many devices, specially if everyone has different desktops, laptops, or pads. Just send an invite to the others you want to share the product and they can install it with a few clicks Yes we have to pay a yearly fee, but it is well worth it as I would be getting a new Office every 3 or 4 years anyway and this definitely ends up to cost less (you get a lot with this subscription).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is the total package! All the Microsoft products you need, and for the whole family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing it's nice to be able to not worry about a monthly payment

    I would recommend this to a friend
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