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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 11,184 reviews
  • Rated 5 out of 5 stars

    A must get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Easy to download. No issues. Family loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Obviously the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. Which has been done for the last 20 years. My only issue is the setup process. Username and passwords and setting up email on outlook is a juggernaut. Otherwise, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice bulk purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal to cover all your devices with bulk purchase. The product is easy to set-up & start using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good especially wheb you have a large family

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Not much to complain about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a major upgrade from my XP version. Nothing to complain about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it to complete remote learning and word documents didn’t work without it, wish it was free like before windows 7 update.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 a good product takes getting used to

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are getting used to Microsoft 365. The functionality is good, but it does take some getting used to. I do recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll probably give it 5 stars in a couple months, but don't we all hate the new version of software when it first comes out? Also, I don't love the idea of "renting" Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - a necessity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a necessity when buying a new computer. Have the Geek Squad help you install it. A totally painless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that everyone in the house is happy, And this gives everyone privacy to their own document use and storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your happiness with privacy and personal document storage with us! We love to hear that feedback.

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Leave it to Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever happened to the days of buying a Microsoft product and then you own it? Rediculois that this must be bought every year. But on the flip side, the amount of licenses that comes with it is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The future of Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not exactly overjoyed by how you need to RENT software, however it's not at an extremely bad price point. All the components I need in one package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an IPad to use for my Deaconate lessons and to fill out my application to the Deaconate only to find out that I could not edit the word document on this device. I tried Google Word and it didn’t work either. As a last resort, before buying another device, we purchased Ofiice365. I was able to do everything I needed paralegals to with my IPad! I am very pleased! Thanks!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy that Office 365 was able to do everything you needed. If you need any help feel free to contact our Customer Support Team whenever you want here: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP LAPTOP'S Wireless fone Samsung fold4 Wireless internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended length subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the fact the software was a 15 month. The extra few months is great before needing to renew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    standard product in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    frustrated to get it installed. even though it was a new product, it get asking me for an email address and then saying that the email was not valid/compatible with the product bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's MSFT but its' fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft being themselves. Constantly having to re-login, have to create an unwanted account to use product and worse yet, with the recent updates they took away the Save to Computer option and are really really pushing the save to One Drive option even if you don't want to use One Drive. 3 stars because unfortunately nobody has put out a main stream package to compete on level fields with MSFT

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Need

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and great deal at checkout can’t live without excel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 12 month subscription instead of the program. I am thinking this may be he best way to go based on my intended usage.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Good software, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, compatible with office packages, the PowerPoint is easier to use than ever

    I would recommend this to a friend
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