Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 11,184 reviews
Rated 4 out of 5 stars
Works for the whole family
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for everyone in my family and we can all use it for every device we use and not take up space on the device we’re all using.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Discounted cost with computer purchase. Now able to have multiple devices with access to these programs.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
Loads and runs great.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Loads and runs great. Tech support needed occasionally for issues arising from computer preconfiguration. Lack of compatibility with older ancillary programs and hardware a problem.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Cons mentioned:
Subscription
Rated 3 out of 5 stars
Essential, essential, essential!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this at a discounted price with purchase of a laptop. Not sure why 12 month subscription.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a must have with the computer l purchased.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft 365
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best thing is that we are using the family plan so our family is under one account to manage.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ithink is a overall great product the store really botched up order so had this with no computer
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 3 out of 5 stars
The Microsoft programs themselves are great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft 365 is a good package. Dealing with Best Buy regarding my purchase and its set up was not nearly as good. When I called Best Buy's Geek Squad Customer Service, the wait time was always excessive (more than an hour each time). More than once, when I finally got through to a human being, I was put on hold and disconnected. I am a regular Best Buy customer and have had good experiences in the past, but not in this case.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my MicroSoft 365. I have access to all products that I need and it is user friendly.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Rated 4 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At the beginning it was a little difficult to install. But it was good to out it in multiple devices for the family
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this with our new computer…it was less than I thought and ended up being three months extra.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Yearly Renew
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Buy this every year. Easy to install on all my devices and it has everything you need.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friend
Rated 3 out of 5 stars
Microsoft
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is ok not the greatest. I thought it was install but wasn’t
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you need to put MS Office on all the computers in your house, this is the way to go. It allows for install on five machines, all with the full Office Suite.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)