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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 11,184 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 3 out of 5 stars

    It says Microsoft Right On it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a challenge to get this set up and I ended up on the phone for just short of forever dealing with support - eventually I was able to open outlook (SMH) - from there everything else was smooth. The item itself is fine and a decent value, but MS support is enough to make me throw a computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Roxanne,

      Thank you so much for sharing your experience. We care about your business and your experience and we want you to know that your review does not go unnoticed. So we can directly receive your feedback at Microsoft, we would appreciate it if you'd let us know more about your experience within one of the Office apps. If you aren't familiar with that process, you can find instructions here: https://support.office.com/en-US/article/How-do-I-give-feedback-on-Microsoft-Office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11

      Thanks for being a part of the Microsoft family.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just came with my computer. Its a good operating system

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    must need program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install. No Problems so far. It was well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used 365 enough to give a good review, but seems OK

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and share docs with this. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft....Grumble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price, but still. Microsoft Office is everywhere so I feel forced to have to use it. I got it. Nice that it has 5 licences with it. What the heck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little trial for 6 months. Got me what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working great with other family members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this subs for my family. I did not have any issues for using it so far, and everyone satisfied it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fairly Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allowed me to update the other computers on our system so that we all had the same version of the Microsoft Suite of office products. It was fairly easy to share but because it was being shared it was a little tricky, most likely due to the operators but it worked out easy enough. Once installed the programs worked great and helped a great deal having the same version from computer to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd year that I have used Microsoft 360. Love the seamlessness of OneDrive where I can save documents on my desktop and open them on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price! Excellent service by the Geek Squad who installed it for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resitance Is Futile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO... I've used various versions of Office for decades. A few years back I made the switch from Windows to Mac (And never looked back). At that time I got Office for Mac and have been very happy with it for the past several years. I decided to upgrade my iPad to a new iPad Pro and BestBuy was offering a bundle for Office 365 - 5 user including Mac and iPad. I was resistant at first to go "subscription" vs "owning" the disk; but I've grudingly come to accept that this is the new way of the software world. On the good side, I've already gotten several updates - so you are constantly up to date. Haven't used Outlook on the MAc; not sure I will. I like several things about Outlook and still use it at work on a PC; but I also like the simplicity of Apple Mail. One of my biggest interests in Office 365 was OneNote. I've played around with it a bit and I think it will soon be my "go to" application for arranging and storing various types of data. All in all - I'm happy the Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. As a writer I need word and I bought it and downloaded it same day no issues or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shopping experience went wall, like always. The sales staff are always nice and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking at updating from Office 2010 and after discussions with Microsoft personnel during the holidays (end of 2015) decided that this is the way of the future if you are a fan of Windows based products. Directions were easy to follow and able to install on an older laptop running Windows 10 with no difficulty. Then did the 2nd installation on a new laptop and again no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 of course

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using Microsoft products and in business, you need the latest software upgrades to receive the most current file versions. Stay on the edge and get 365.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    needed product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great program easy to use and it isn't at a bad price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one. Microsoft office for the whole people in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for family use when several computers are in use in the family & everyone wants their own access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great apps for work and family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great price. Office 365 Home best option.

    I would recommend this to a friend
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