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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 11,184 reviews
  • Rated 5 out of 5 stars

    Great accessories for my devices!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning Best Buy has all the items I need and during this time curbside pickups are very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far in my household. Like that we have 5 licenses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use software and I will be renewing the subscription soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this soft wear but the annual cost is questionable. Wish it was for three years and upgradable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for someone with multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 365 offers great flexibility since it allows one to access all the office products no matter what computer, cellphone, or tablet they are using.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in all devices. Works well on Mac and pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Subscription. Has everything needed for email, word, excel, and power point.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Office 365 when we purchased a new laptop/tablet PC. Choose the cloud version (yearly subscription) as it allowed 365 to be used on a variety of devices. Added 365 to my iPad, iPhone and one other computer. All work well. Now able to be device agnostic which is a great aid as I no longer need to take my laptop when I am away from home for overnight trips, etc. A big time and weigh saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    transition from lap top to mac helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides the basics that I needed within Office. Some functions seem to be a bit different with slightly different capabilities but mostly the same as regular Office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, previous old version. Great price for all the programs.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Auto renew subscription a pain to cancel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase was fine and quick. canceling the auto bill subscription was a pain

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded easily. No issues with installation. Works great for all I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got to use to product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version of Microsoft office is good but it can be frustrating at times trying figure out the new features. I don't care for the renewal every year but good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement from previous versions! I'm yet to uncover and master all the features!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Really easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Easy to install and navigate. I like that I can share it with my other devices too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy were helpful with all my questions about the differences between the different office products and how to load it easily on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I somehow allowed my Microsoft 365 to lapse and reinstalled. Whew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, however it should be noted more prominently that not all of the programs work on iOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of both worlds...I think most of us grew up using Windows so it's great to have the familiar apps from Windows on a Mac, makes the transition easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy package

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems with this setup. Used 365 at work and liked it there.

    I would recommend this to a friend
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